Sr Claims Specialist

Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.

FLSA Status:
Exempt

Location:

In Office - Any employee, in any Clearbrook office, can apply for this opportunity and stay in their current location.

Summary:

We are looking for a highly capable Senior Claims Specialist to join our team and work from our Omaha office. Alternatively, we can fill this position in our Albany, Chicago, Los Angeles, New York City, or Richmond (VA) offices. We work together in the office five days a week in order to strengthen our culture, build team connections, and drive profitability.

The position is responsible forthe investigation, evaluation,negotiation,and settlement of general liability claims, including some commercial auto claims. This includes assessing coverage, contacting the customers, investigating the facts surrounding the loss, arranging inspection, experts, and third parties; collecting information and evaluating complexity of loss of claims when needed; negotiating loss settlements either directly with our customers or through their assigned counsel andfinalizingsettlement.

Specialists are required to understand andcomply with Insurance Regulations, Statutes, and case law accordingly. The Specialists work closely with other departments,vendors,and defense counsel as needed throughout the claim process. Our Senior Claims Specialists contribute to providing superb results for our clients. This is a 100% in-office position. Candidates must be able to work on-site at a designated company office during standard business hours.

• A broad theoretical knowledge of general liability claims as well as an exceptional customer service focus typically obtained through:
  Bachelor’s degree from an accredited university required.
• Two or more insurance designations or four additional years of related experience adjudicating bodily injury claims beyond the minimum experience required below may be substituted in lieu of a degree.
• A minimum of two years' experience adjudicating claims is required, preferably with general liability and commercial auto claims experience.
• Must be able to obtain necessary state licenses and maintain Continuing Education (CE) requirements as needed.
• Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Farm Family and our customers’ ability to be profitable).
• Ability to regularly exercise discretion and independent judgment with respect to matters of significance.
• This role primarily faces problems and issues that generalized and typically not complex, but require an understanding of a broader set of issues.
• A strong focus on execution in getting things done right.
• Proven ability to consistently produce and deliver expected results to all stakeholders by:
  Finding a way to achieve success through adversity.
• Being solution (not problem) focused.
• Thinking with a global mindset first.
• Client focus – the ability to effectively determine specific client needs and to provide value added solutions.
• Successful traits (flexibility, ability to thrive in change, being resourceful on your own) necessary to work in a fast paced environment that is evolving constantly.
• Ability to develop and maintain productive relationships with clients, business partners and organizational…