Assistant Director of Housing Choice Voucher

Join our Team at the Omaha Housing Authority!

Are you passionate about making a real difference in the community? Do you thrive in a collaborative and supportive environment? The Omaha Housing Authority (OHA) is looking for a dynamic housing choice voucher leader to manage our teams and help us fulfill our mission of providing safe and affordable housing.

Founded in 1935, the Omaha Housing Authority is a nonprofit government agency committed to enhancing the quality of life for low and moderate-income individuals. With over 2,700 public housing units and up to 4,300 Housing Choice (Section
8) Vouchers, we work diligently to ensure our residents have access to safe, sanitary, and affordable housing.

We offer a comprehensive benefits package that includes:

• 17 paid holidays, including your birthday, a floating holiday, and a self-care day
• 12 days of vacation and 12 days of sick leave per year
• Medical, dental, and vision benefits start the 1st of the month following date of hire
• Life Insurance, Health & Dependent Care FSA, Met Life Voluntary Insurance, and Pet Insurance
• 401(a) retirement plan with a 5.5% match and 457 compensation plan

• Teamwork: We work together to achieve our goals.
• Welcoming: We create a supportive and inclusive environment.
• Actively Listen: We focus, clarify, and communicate next steps.
• We Build Trust: We do what we say we will do and assume good intent.
• Diverse, Inclusive & Equitable: We embrace all identities and backgrounds.
• De-Escalation: We manage conflicts calmly and effectively.
• Exceptional: We strive for excellence in all we do.
• Self-Care: We believe in the well-being of our team and ourselves.
• Share Power: We empower each other and our community.

$67,529 - $101,293

Assist in the management and accountability of the Housing Authority's Housing Choice Voucher (HCV) Department. This position is responsible for supervising assigned staff and, under the general direction of the HCV Director, helps monitor revenues, track expenditures, and support operational goals and priorities. Ensures compliance with federal, state, and local laws, as well as HUD regulations, across all aspects of the HCV program.

• Supervise staff: interview, hire, train, assign tasks, monitor work, and evaluate performance. Provide coaching, guidance, and discipline as needed.
• Develop internal performance standards and provide leadership to HCV Managers.
• Organize and manage departmental workflow to meet deadlines.
• Recommend program improvements through technology and innovation.
• Maintain HUD’s 2-Year Tool to monitor leasing activity.
• Prepare and distribute statistical reports to the appropriate staff.
• Monitor systems and procedures to ensure compliance with HUD regulations.
• Maintain a 98% occupancy rate in the Section 8 program.
• Conduct quality control checks on waiting list selections, eligibility determinations, move-ins/outs, and interims.
• Review monthly deposit accounting and assist with annual budget preparation.
• Establish monitoring processes for tenant and landlord compliance.
• Investigate reports of program abuse and determine and execute next steps.
• Publish tenant and owner newsletters semiannually.
• Verify data in HUD’s EIV and PIC systems; ensure staff correct errors.
• Respond to inquiries and complaints by explaining policies and procedures.
• Review HUD regulation changes and recommend policy updates for board approval.
• Ensure recommendations and implementation of policy changes. Ensure board approval.

• Conduct training sessions for staff, tenants, and landlords.
• Work weekends, evenings, or shift hours as needed.
• Serve as acting HCV Director in their absence.
• Perform other related duties as assigned.

• Bachelor’s degree preferred in a related field and a minimum of five (5) years of management experience, or a combination of education and training and experience. Management Certifications preferred.
• Ability to effectively manage staff.
• Must be proficient in Microsoft Word, Excel, and Power Point.
• Ability to understand oral/written instructions and provide feedback.
• Knowledge of the general operations and procedures…