Facilities Manager

Position Summary

The Facilities Manager oversees maintenance, safety, and operations across all Goodwill properties and equipment. This role leads the maintenance team, ensures policy compliance, manages repairs and upgrades, supervises staff, maintains records, and provides customer service. The Facilities Manager also handles after-hours emergencies, mitigates risks, and supports new facility openings to maintain a safe and productive environment for employees, customers, and program participants.

• Ensure the maintenance of buildings, equipment, furnishings and machinery is carried out in an efficient and effective manner.
• Perform diagnostic testing, troubleshooting, and performance of electrical, plumbing, welding, and carpentry at all facilities.
• Recruit, hire, develop, supervise, schedule, and evaluate staff.
• Respond to calls after hours, on weekends, and holidays.
• Serve as facilities lead during emergencies, coordinating response, vendor support, and recovery efforts.
• Ensure all operations adhere to Safety Policies, CARF, and OSHA Standards.
• Meet or exceed environmental standards and regulations with an emphasis on “green” initiatives.
• Proactively manage facilities by performing risk assessments, troubleshooting problem areas, and developing corrective plans.
• Assist with facility improvement projects or new facility startups.
• Maintain usage, maintenance, safety, and contract records and documentation.
• Oversee and optimize facilities management systems to track work orders, preventative maintenance, and asset lifecycle.
• Develop and manage the annual facilities budget, monitor expenditure, and recommend cost‑saving measures as appropriate.
• Coordinate and manage relationships with external vendors, contractors, and service providers, ensuring quality and compliance with contracts.
• Plan and conduct regular facility inspections and audits to ensure safety, cleanliness, and operational standards are met.
• Coordinate and support emergency preparedness planning, including evacuation drills and business continuity efforts.
• Maintain an inventory of facility supplies and equipment, ensuring proper storage, usage, and replenishment.
• Ensure compliance with all federal, state, and local regulations related to building codes, fire safety, hazardous materials, and accessibility.
• Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional wellbeing of employees, customers, and participants.
• Meet or exceed attendance expectations for this position.
• Perform other duties as assigned.

• Personally participate in ongoing professional growth, education and development as well as supporting others in their efforts to develop.
• Maintains a working relationship with supervisor and co‑workers.
• Can work with a diverse group of individuals.
• Provides excellent customer service.
• Acts as a positive role model for program participants.

• Educates customers and the community about the mission and vision of the organization.
• Demonstrates Goodwill core values through actions and words.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.

• Five (5) years of facilities experience in a lead or supervisory capacity required.
• High school diploma or G.E.D. required.

• Must maintain a valid driver’s license and be insurable.

• Demonstrates and encourages high standards of behavior; provides regular feedback in a positive and timely manner; treats others equitably; empowers, motivates and guides others.
• Self‑directed/effective personal time management; juggles multiple priorities and deadlines.
• Thrives in a fun, fast‑paced, team‑oriented environment, where both individual and group performance are encouraged, supported, and rewarded.
• Communicates effectively in writing, orally, and interpersonally.

Lifting 100 pounds maximum with frequent lifting and/or carrying objects weighing up to 50 pounds.

Occasionally exposed to extreme atmospheric conditions (temperature, noise, fumes, dust, etc.).

Department:
Retail Operations

Work Location:

72nd & F
Employment Status:
Full‑Time
Pay Range: $70,000–$75,000