Sr. Manager, ATM & Movement Products - Omaha, Nebraska

Position: Sr. Manager, ATM & Money Movement Products - Omaha, Nebraska
** Job Overview*
* Pen Fed is hiring a (Hybrid) Sr. Manager, ATM & Money Movement Products at our Tysons, Virginia or Omaha, Nebraska location. The primary purpose of this position is to have full end to end responsibilities, including P&L, for Pen Fed's ATMs and assigned money movement products, including the day-to-day monitoring & servicing, vendor management and internal partner relationships that foster best in class solutions.

** Responsibilities*
* Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties, and the position will perform other duties as assigned.

+ Oversee the day-to-day operations of Pen Fed's managed services & branded ATM fleet as well as other assigned money movement products.

+ Have direct responsibility for the departmental P&L and all related operating expenses.

+ Be responsible for identifying and implementing new features and functionalities that will increase card member acceptance and favorable transaction interactions.

+ Stay current on relevant industry and competition trends.

+ Ensure applicable compliance and regulatory requirements are met (examples, ADA and Reg Z, Reg E, Reg CC, etc.)

+ Review monthly transactions and performance reports and make recommendations regarding high and low performing locations, based on KPI's, to move, remove or add new ATMs.

+ Publish a quarterly dashboard for each supported product/service.

+ Regular and proactively liaison with the Global Fixed Assets, Security, Fraud, and the Branch Operations teams on ATM moves, adds and removals.

+ Lead calls with internal and external teams to review project plans, issues/opportunity progress and resolution.

+ Spearhead ongoing 'look/tone and feel' improvements to showcase Pen Fed ATMs, ATM surrounds and brand standards.

+ Monitor monthly recurring vendor invoices for accuracy and received/processed timely.

+ Monitor non-recurring invoices for accuracy and received/processed timely.

+ Closely monitor and resolve any accounting and GL reconciliations outages.

+ Develop and maintain processes to ensure Pen Fed GFA, Accounting and Finance, Business Development and Corporate Security Teams have updated information about Pen Fed's ATMs.

+ Proficient in debit network fees, transaction routing and contractual obligations with applicable vendors including Visa, AllPoint and Co-op.

+ Work closely with vendors and other Pen Fed departments to coordinate effective and efficient ATM, surrounds and or signage installs, moves and de-installs.

+ Review and update the intranet tab and Operational Knowledge in Salesforce

+ Ensure the Enterprise Risk Management Register (ERM) is accurate and up to date on a quarterly basis.

+ Regularly review applicable Policies and Procedures and draft updates and changes to Management for approval.

+ Regularly review and update department procedures as needed.

+ Oversee the Branch and ATM Locator Service on Pen Fed Online and Pen Fed mobile to optimize best in class experience and overall accuracy.

+ Interact and support other Pen Fed departments and/or branch staff, and vendors to resolve issues within delegated authority.

+ Lead and delegate all departmental projects to ensure timely and flawless execution.

+ Lead and delegate all merger activities to ensure timely and flawless execution.

+ Train new/existing staff in all existing and new department functions.

** Qualifications*
* Equivalent combination of education and experience is considered.

+ Bachelor's degree in a related field is required.

+ Minimum of seven (7) years' experience with ATMs, debit networks, routing, interchange, coordinating equipment implementation and installation required.

+ Minimum of two years of direct supervisory experience.

+ Must be proficient in Microsoft Office products.

+ Experience in using A.I. tools preferred.

** Supervisory Responsibility*
* This positon will supervise employees.

** Licenses and Certifications*
* There are no additional certifications required.

** Work Environment*
* While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

* Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.
* ** Travel*
* Ability to travel to various worksites and be on call may be required.

LI-Hybrid

** Benefits*
* At Pen Fed, we offer a robust benefits package designed to support you both personally and professionally. You'll have access to comprehensive health, dental, and vision plans; paid time off; and family-friendly benefits like paid parental leave, care support, and fitness center access. Financial wellness is encouraged through features like a 401(k) match, employee loan discounts, and fully paid life and disability coverage.

We also support growth via education assistance, community involvement, and volunteer opportunities.

** Our Purpose*
* Helping members achieve their dreams since 1935.

Pentagon Federal…