Director of Customer Care
Job in
Omaha, Douglas County, Nebraska, 68197, USA
Listed on 2026-06-21
Listing for:
Merck & Co.
Full Time
position Listed on 2026-06-21
Job specializations:
-
Management
Job Description & How to Apply Below
Merck & Co. is seeking a Director of Customer Care based in Omaha, NE, to transform its Customer Care organization. This role involves shaping the customer experience strategy, ensuring seamless transitions, and managing vendor relationships for optimal service delivery.
The ideal candidate will possess extensive experience in customer care operations, especially within SAP systems, and have a proven track record of leadership and people management. The position offers a competitive salary range of $ – $, in addition to a comprehensive benefits package.
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