Director of Customer Care — Hybrid Transformation Leader
Job in
Omaha, Douglas County, Nebraska, 68197, USA
Listed on 2026-06-21
Listing for:
Merck
Full Time
position Listed on 2026-06-21
Job specializations:
-
Management
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Merck is seeking a Director of Customer Care in Omaha, NE, to enhance the customer service operation and elevate customer experience. This pivotal role involves shaping strategies and overseeing the Customer Care team to ensure seamless interactions with customers.
The ideal candidate will have a strong background in customer service operations and vendor management, leading high-performing teams and developing successful partnerships. The role offers a hybrid work arrangement and a competitive salary package.
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