Senior Sales Manager - Build

Role Overview

Senior Sales Manager – Build drives market-level sales strategy and growth while coordinating multiple showroom locations. The role ensures strong sales performance, operational excellence, and a high-quality customer experience. The leader incorporates customer insights into go-to-market strategies, segmentation, and sales coverage plans to support revenue and margin growth, leads and develops showroom teams, and supports locations without dedicated leadership. Success in this role requires business insight, leadership, and a focus on results, team development, and a culture of engagement and safety.

Reports to the Senior General Manager. Direct oversight of Outside Sales Representatives, Account Managers, and Designated Showroom Managers. Position can be based out of Omaha or Des Moines with a market opportunity of $350M+.

• Drive market share growth and achieve sales and gross margin targets across assigned markets and showroom locations.
• Complete long‑term sales strategies, identify new business opportunities, and optimize market coverage and customer segmentation.
• Lead daily sales execution across teams, including customer meetings, business reviews, and joint sales calls.
• Monitor sales performance, market trends, pricing strategies, and customer behavior to inform decisions and achieve results.
• Ensure alignment of sales, marketing, and customer experience strategies to position Ferguson as the “Best Local Showroom.”
• Coordinate showroom operations, including staffing, scheduling, training, displays, and adherence to brand standards.
• Develop, mentor, and support sales and showroom teams, including succession planning and talent development.
• Maintain strong vendor, customer, and internal partnerships to drive sales, product knowledge, and collaboration.
• Lead with a safety‑first approach, ensuring compliance and safe practices across all locations.
• Resolve advanced customer issues and maintain a high level of customer happiness and retention.
• Complete corporate initiatives, drive process improvements, and ensure consistent market‑level adoption.
• Support smaller or under‑resourced locations to ensure consistent performance across all showrooms.
• Communicate priorities, performance results, and strategy through regular team meetings and leadership forums.
• Partner with leadership and HR to hire, develop, and retain high‑performing teams and future leaders.
• Act as a key partner to GMs and senior leaders, providing expertise and driving execution of showroom strategy.

• 5–7+ years of sales, retail, or showroom experience, with at least 2–3 years in a management or leadership role preferred.
• Proven track record of achieving sales, profitability, and P&L targets.
• Strong business insight, including planning for growth and sales/performance forecasting.
• Ability to identify customer needs and deliver effective solutions that drive growth.
• Demonstrated leadership skills emphasizing mentoring, developing, and motivating teams.
• Effective communicator with strong verbal, written, and interpersonal skills.
• Proficient in Excel and standard business tools.
• Willingness to travel within the market with occasional overnight stays.

Ferguson offers a comprehensive benefits program that includes health, dental, vision, paid time off, life insurance, and a 401(k) with a company match. Additional benefits include mental health coverage, gender‑affirming and family‑building benefits, paid parental leave, associate discounts, community involvement opportunities, and more. Pay Range: $7,949.70 – $17,325.00 (Monthly for salaried roles OR Hourly for all other roles). This role is bonus or incentive plan eligible.

Ferguson complies with all wage regulations.

Ferguson is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60‑300.5(a) and 41 CFR 60‑741.5(a). Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information.