Community Disaster Program Manager

Job Description:

The Community Engagement and Partnerships Manager within Disaster Services supports the Latino/Spanish-speaking community in the Iowa/Nebraska Region. The role builds relationships, represents the Red Cross, and leads volunteers to deliver disaster preparedness, response, and recovery services.

• Through a team of volunteers, implement the Disaster Cycle Services program in assigned territory in alignment with established metrics. Partner with leadership and employees across the Red Cross to ensure the most collaborative, impactful, and effective delivery of services.
• Ensure American Red Cross services are available to diverse communities. Recruit and engage a workforce that represents the Latino/Spanish-speaking communities we serve. Implement the Disaster Cycle Services structure and develop the team that mobilizes the local community to prepare for, respond to, and recover from emergencies, meeting the needs and expectations of clients and stakeholders. Develop human and material resources—including volunteers, partner agencies, shelter, and vendor agreements—to ensure the full cycle of disaster services is delivered.
• Identify and develop volunteer leaders who can act in facilitative roles across the disaster cycle, coordinate internally and partner with diverse organizations, and engage the entire community in all phases of the disaster cycle by providing direct services and leading efforts.
• Provide oversight and support to local responses through the deployment of volunteer leaders and volunteers on a daily basis in a rapid and accessible manner. When volunteer leadership is unavailable, serve as operational leadership during disasters. Collaborate in local planning, exercises, and training, including exercises called by VOADs, EMAs, and LEPCs. Develop and manage relationships with diverse communities, local, regional, and national partners, fire department leadership, and other agencies to respond to home fires and other emergencies.

• Bachelor's degree required or a combination of education and general experience that meets the required total years. Management experience cannot be substituted.
• Minimum 5 years of related experience building, mobilizing, leading, and developing volunteer teams to execute a social services program or equivalent.
• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated ability to coach and mentor teams to accomplish work.
• Travel may be required.

Typical duties include sitting, standing, walking, lifting up to 30 pounds, and working in a moderate noise environment. Must be able to sit at a computer for extended periods.

• Bilingual English/Spanish language skills.
• Experience with the Iowa/Nebraska community.

• Medical, Dental, Vision plans.
• Health Spending Accounts & Flexible Spending Accounts.
• PTO:
  Starting at 15 days a year.
• 11 paid holidays.
• 401(k) with up to 6% match.
• Paid Family Leave.
• Employee Assistance.
• Disability and Insurance.
• Service awards and recognition.

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable Fair Chance Ordinances.