Disability Services Specialist Supervisor -Lincoln or Omaha

Disability Services Specialist Supervisor
-Lincoln or Omaha (Open)

Job Description

Summary:

Do you have experience leading, monitoring, or supervising a team, as well as experience with Medicaid, HCBS waivers, or human services leadership? We're looking for a Waiver Services Specialist Supervisor to lead a strong team and help make sure waiver services are accurate, timely, and centered on the people we serve. Join the Nebraska Department of Health and Human Services and help support individuals across the state who are aging or who have physical disabilities, traumatic brain injuries, or intellectual/developmental disabilities.

What We Offer:

• 156% state-matched retirement contribution
• 13 paid holidays
• Generous leave benefits
• Tuition reimbursement
• Public Service Loan Forgiveness (PSLF)
• 79% employer-paid health insurance
• Dental and vision coverage
• Employer-paid $20,000 life insurance
• Career growth opportunities

As a Waiver Services Specialist Supervisor, you will:

• Lead with
  
  Purpose:
  
  Supervise and support a team of Waiver Services Specialists who determine eligibility and funding for a variety of HCBS Waivers (including AD, TBI, CDD, DDAD, and FSW).
• Coach and Mentor:
  Provide training, technical assistance, and performance feedback to ensure high-quality service delivery and continuous professional growth.
• Strengthen Systems:
  Develop and implement internal procedures, monitor compliance, and ensure consistency in waiver operations and eligibility determinations.
• Collaborate Broadly:
  Serve as a liaison between DHHS, Medicaid providers, families, and stakeholders to resolve concerns and ensure timely, effective services.
• Drive Outcomes:
  Analyze medical documentation, evaluate level of care, authorize Medicaid payments, and guide staff through appeals and dispute resolution processes.
• Improve Processes:
  Track data, create training tools, and support continuous improvement in program evaluation and service quality.

We're seeking experienced professionals who bring:

• A strong background in human services, Medicaid programs, or HCBS waiver management.
• Proven leadership or supervisory experience leading others in complex service delivery environments.
• Excellent problem-solving, communication, and collaboration skills.
• A commitment to accuracy, timeliness, and person-centered practices.

Minimum Qualifications:

Bachelor's degree and professional experience in: education, psychology, social work, sociology, human services, or a related field; and experience within a specialized developmental disabilities service system in the delivery of habilitation and/or case management services. Experience leading, coordinating, directing, monitoring, and/or supervising others.

Preferred Qualifications:

• Familiarity with Nebraska's Aged & Disabled or DD service systems, statutes, and waiver processes.
• Experience supervising in a health or human services setting.
• Knowledge of Medicaid Home and Community-Based Services (HCBS) Waivers.
• Experience with Therap, NFocus, and Microsoft Office programs.

Other:
Valid driver's license and access to reliable transportation

Knowledge/Skills/Abilities:

• Strong knowledge of HCBS Waivers and community-based support systems.
• Skill in coaching teams, managing performance, and problem-solving with empathy and efficiency.
• Ability to interpret regulations, analyze medical/functional documentation, and make eligibility determinations.
• Effective communication, time management, and organizational abilities.
• A passion for supporting individuals to live full, self-directed lives in their communities.

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.