District Service Manager, Cardiac Rhythm Management; CRM - Iowa & Nebraska

We anticipate the application window for this opening will close on - 15 Jul 2026

• Manage CRM Service Team to deliver unsurpassed service, technical expertise and support the achievement of implant and revenue goals.
• Provide ongoing feedback and coaching to direct reports; provide regular performance reviews, goal setting discussions, development discussions, and implement corrective actions where necessary.
• Responsible for CRM Clinical Specialist recruiting and hiring. Continually maintain a strong, diverse bench of Clinical Specialist talent for future hiring opportunities.
• Lead team to implement CRM service strategy, programs, new technology solutions that impact service delivery and key initiatives.
• Drive service optimization and efficiency and new service models.
• Collaborate with sales team and additional key stakeholders to coordinate and execute strategies to achieve service-related business objectives.
• Work with regional and district leadership to align resources based on business priorities and appropriate service demands.
• Ensure efficient, effective use of inventory, expenses and assets, and apply Customer Focused Quality Concepts.

• Bachelor's Degree
• 5 years of successful healthcare experience (such as in a hospital, clinic or medical device company)

• Medtronic experience in role that interacts with a Field organization
• Knowledge of local cardiac customer base
• Knowledge of Cardiac Rhythm Management service coverage requirements for implants and follow-ups
• Experience in sales, marketing, training, healthcare, technical services or related areas in the medical device industry
• Training and experience with Lean Sigma principles
• Demonstrated business acumen
• Demonstrated leadership skills involving coaching and employee development
• Capable of critical/strategic thinking; ability to execute strategy
• Working knowledge of Microsoft office applications

• Frequent required travel to customer clinics, hospitals and offsite meetings. While performing the duties of this job, the employee is regularly required to be independently mobile.
• Continuous verbal and written or printed communications, including through electronic devices (mobile phone and PC)
• Occasional handling of equipment and supplies weighing up to 35 pounds, and moving items from one surface to another at approximately the same level, and from ground level to table height
• Sitting, standing and/or walking for up to eight plus hours per day
• Environmental exposures include infectious disease, radiation, MRI, and blood and bodily fluids
• Ability to wear a 5-7lbs lead apron for extended periods of time
• Frequently required to manipulate objects, tools and controls
• Frequent bending or stooping or balancing to manipulate cables and/or manage inventory
• Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.