Starbucks Department Manager

Coffee Shop Department Manager

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

As the Coffee Shop Department Manager at Hy-Vee, you'll lead one of our most welcoming and energizing departments. You'll set the standard for quality, service, and team performance, ensuring that every customer who stops in for their morning coffee or afternoon pick-me-up gets a great product and an even better experience.

If you're a natural leader who takes pride in running a smooth operation, loves developing a team, and thrives in a fast-paced environment, this role is a great fit for you.

To be successful in this role, you'll need to be able to:

• Deliver outstanding customer service and inspire your team to do the same
• Lead, motivate, and develop a team in a fast-paced food service environment
• Solve practical problems and make sound decisions with a variety of variables
• Use basic math skills, including fractions, decimals, and percentages
• Communicate clearly in writing and verbally with customers, employees, and vendors
• Handle confidential information, including employee compensation, sales data, and inventory reports, with discretion
• High school diploma or equivalent required; on-the-job training and sanitation courses preferred; one or more years of related work experience preferred

Accountable and

Reports to:

Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, and Food Service Director

Direct Reports:
Coffee Shop Department Employees

High school diploma or equivalent required

On-the-job training and sanitation courses preferred

One or more years of related work experience preferred

Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance

Continuously stand and walk on hard surfaces for extended periods

Where applicable to the role: ability to operate pallet jacks, forklifts, or similar material-handling equipment (required operator certification must be completed prior to independent use)

Work in cooler or freezer environments for extended periods

Where applicable to the role: ability to safely use sharp knives and blades to cut, trim, or grind product

Where applicable to the role, and in accordance with applicable age and legal requirements: operate a cardboard baler or compactor

Where applicable to the role: perform repetitive motions associated with dough mixing, scaling, and proofing

Ability to unload, lift, stock, and rotate incoming truck freight and merchandise

This is a fast-moving, hands-on role where no two days are the same. You may frequently work in areas with temperature extremes and dampness. The role involves working with and around standard coffee shop and store equipment and may include exposure to electrical equipment, cleaning products, or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Employment is contingent upon the successful completion of a pre employment drug screen.