P & L Officer

Position: Farm Family P & L Officer
Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.

Job Description Head of Small Commercial (P&L Owner – Build & Scale)
Mission Own full financial and strategic performance of the Small Commercial business, balancing growth, underwriting profitability, and capital efficiency while building a scalable, market-leading franchise over time.

This leader will initially operate as a matrixed business owner , shaping strategy and execution across underwriting, pricing, claims, and distribution—then design, justify, and stand up a dedicated operating model and team to accelerate performance.

Role Evolution (Critical to Success)
Phase 1:
Diagnose, Align, and Shape (0–6 months)
Objective:
Establish control through influence; define the opportunity and roadmap

Own small commercial P&L visibility (baseline performance, segmentation, profitability drivers)
Diagnose portfolio health:

Segment profitability (class, size band, tenure, state, channel)
Rate adequacy

Expense evaluation

Claims drivers (severity, litigation, leakage)
Evaluate current capabilities:

Underwriting (authority, consistency, referral patterns, talent quality)
Pricing (rating plans, segmentation depth, data gaps)
Distribution (producer mix, productivity, concentration, appetite clarity)
Operations (cycle time, STP, scalability constraints)
Identify structural gaps vs. best-in-class small commercial models (speed, simplicity, segmentation, digital enablement)
Build and socialize Small Commercial Strategy & Operating Model Blueprint :

Target segments and appetite

Go-to-market and channel strategy

Required pricing sophistication

Underwriting model (rules vs. judgment)
Technology and workflow needs

Begin influencing:

Appetite clarity and tightening/expansion

Early pricing or segmentation fixes

Distribution focus adjustments

Key Output: business case for investment and operating model evolution

Phase 2:
Build & Prove (6–18 months)
Objective:
Stand up capabilities and demonstrate measurable improvement

Execute approved investment roadmap:

Talent (initial hires: product/portfolio, analytics, underwriting leadership as needed)
Pricing/segmentation improvements

Workflow/STP enhancements

Begin formalizing P&L ownership mechanisms :

Portfolio steering cadence

Rate adequacy governance

Exception and authority frameworks

Deliver early wins:

Improved loss ratio through segmentation/pricing

Increased quote-to-bind and retention where targeted

Reduced cycle times and referral friction

Establish:

Underwriting guidelines and authority aligned to small commercial speed

Producer segmentation and targeted growth strategy

Claims feedback loop for loss drivers and leakage

Start building a dedicated small commercial identity internally and externally

Key Output:
Demonstrated P&L momentum + validation of the model

Phase 3:
Scale & Own (18+ months)
Objective:
Transition to full organizational ownership with reporting structure

Build and lead a dedicated Small Commercial organization , including:

Product / Portfolio Management (fully or partially aligned to the vertical)
Underwriting teams (fully or partially aligned to the vertical)
Analytics / pricing partnership structure

Dedicated ops alignment (where scale warrants)
Assume formal authority over underwriting execution for the segment

Mature capabilities:

Advanced segmentation / pricing sophistication

Automated underwriting / STP expansion

Digital distribution and platform strategy

Optimize capital deployment:

Reinsurance usage

Mix management

Expansion into adjacent segments or geographies

Deliver sustained out performance vs. plan and market

Key Output:
Fully scaled, profitable, and differentiated small commercial franchise

Primary Responsibilities Portfolio & Financial Performance Own Small Commercial P&L:

GWP, Earned Premium, Loss Ratio, Expense Ratio, Combined Ratio Growth,…