More jobs:
Operations Manager - Residential Home Services
Job in
Omaha, Douglas County, Nebraska, 68102, USA
Listed on 2026-09-05
Listing for:
Aksarben Heating, Air Conditioning, Plumbing
Full Time
position Listed on 2026-09-05
Job specializations:
-
Management
Operations Management, General Management
Job Description & How to Apply Below
Operations Manager – Residential Service & Installation
Aksarben Heating, Cooling & Plumbing, a trusted leader in home services across the Omaha area, is seeking an experienced HVAC Operations Manager to oversee our Residential HVAC division.
Responsibilities
- Lead and develop service, install, and/or sales teams, including hiring, training, scheduling, and performance management
- Supervise and delegate daily operations to ensure efficiency, productivity, and quality workmanship
- Coach, train, and mentor technicians, installers, and sales team members to improve performance and drive results
- Drive revenue growth, achieve monthly budget targets, and manage labor and material expenses
- Oversee scheduling, job assignments, and field operations to optimize productivity
- Provide technical guidance and operational support to field teams
- Conduct job site inspections and audits to ensure quality, safety, and compliance with company standards
- Review reports, track KPIs, and support the General Manager with operational planning and data analysis
- Resolve customer concerns and ensure a high level of customer satisfaction
- Ensure compliance with safety regulations, company policies, and local codes
- Follow the guidelines for the Senior Care, Ethics, and Quality Assurance Process.
- Conduct weekly meetings.
- Other duties as assigned
Qualifications
- 4+ years of experience in operations management, branch management, service management, or general management within a residential or commercial service-based industry.
- Experience in home services industries such as HVAC, plumbing, roofing, solar, restoration, electrical, landscaping, pest control, or other field service organizations is strongly preferred.
- Experienced in a HVAC Management position highly preferred.
- Related experience and/or advanced training or any equivalent combination of education and experience may be substituted.
- A working knowledge of gas piping, electricity, plumbing and air flow are required.
- Knowledge of local and national HVAC code is preferred but not required.
- A valid driver's license is required.
- Must possess a working knowledge of local codes and general industry standards.
- Strong supervisory, communications, computer and mathematical skills are required.
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