Dispatch Supervisor; UNMC

Dispatch Supervisor (Posting for UNMC Employees Only)

UNMC is an Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.

Omaha, NE

Public Safety

Business & Finance

Full-Time Regular

Day; evening; night and weekend hours;
Schedule varies.

No remote/telecommuting opportunity

POSTING FOR UNMC EMPLOYEES ONLY

The Dispatch Supervisor oversees and coordinates the activities of the dispatch center and dispatch personnel; responsible for directing and supervising subordinate staff; assigns and delegates work projects; schedules employees to ensure and maintain proper staffing levels; conducts performance management including evaluating work performance, coaching, and mentoring; implements corrective action for performance and conduct issues.

The Dispatch Supervisor has the ability to perform the full range of dispatch duties in addition to overseeing the dispatch center operations. Duties are in support of medical staff and public safety officers, providing for the protection, safety, and security of students, faculty, and staff at UNMC and UNO , related properties, and visitors.

Responsibilities also include troubleshooting critical operations programs to include computer-aided dispatch ( CAD ), criminal justice information systems, building access software and hardware inclusive of CCTV , alarm monitoring software, and performing a variety of support functions including alarm monitoring and processing, records management, found property management, and purchasing, supply and inventory.

Dispatch Supervisor (Posting for UNMC Employees Only)

Public Safety Specialist (Para)

PS23H

C2 - REG OFF/SERV HRLY

$31.250 - $46.875/hourly

08/28/2026

09/08/2026

Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.

High School education or equivalent

3 years

Dispatch experience that demonstrates the ability to communicate effectively in routine and stressful situations.

Yes

Must be able to successfully complete the NCIC Training course in the State of Nebraska within 12 months of employment.

Must be able to obtain the Emergency Number Professional ( ENP ) designation through NENA within 24 months of employment.

Microsoft Excel, Microsoft Word, Microsoft Outlook

• ADAPTABILITY – Adapts to change, is open to new ideas, willingly takes on new responsibilities, handles pressure, and adjusts plans to meet departmental/business enterprise needs.
• BUDGETS / COST CONTROL – Plans for and uses resources efficiently. Always looks for a way to reduce costs. Creates and contributes to accurate and realistic budgets. Tracks and adjusts budget accordingly.
• COMMUNICATION – Communicates well both verbally and in writing. Completes accurate and punctual reports, demonstrates good listening skills. Demonstrates behavior that is welcoming, friendly, open and approachable.
• DECISION MAKING / JUDGMENT – Recognizes problems and responds appropriately. Systematically gathers information, sorts through complex issues and seeks input from others. Addresses root cause of issues and makes timely decisions. Ability to make difficult decisions. Communicates decisions to all appropriate personnel/departments/shareholders.
• JOB…