Program Director III; non-clinical; Supportive Housing

Program Director III (non-clinical) - Permanent Supportive Housing

Job Category: Program Supervisor

Requisition Number: PROGR
003502

• Posted :
  September 16, 2026
• Full-Time
• On-site

Showing 1 location

Omaha, NE, USA

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects ofworking with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities, and like a diverse, fast-paced, collaborative and team-oriented environment, then Heartland Family Service is the agency for you.

SUMMARY DESCRIPTION OF WORK

The Permanent Supportive Housing (PSH) Program Director is responsible for strategic leadership, oversight and management of the Permanent Supportive Housing programs at Heartland Family Service. HFS operates two models of PSH programs; site-based and scattered-site. These programs provide housing and services to individuals and families who are experiencing chronic homelessness in Douglas, Sarpy and Pottawattamie counties through financial assistance and support services to help individuals obtain and maintain permanent housing.

The PSH Program Director will provide direct supervision to the Program Coordinator, Case Manager, Property Manager and Data Specialist. This position works in close collaboration with the Program Director of Rapid Rehousing and Homeless Prevention to ensure program model cohesion. This position also works closely with community partners, funders, service providers, and stakeholders to strengthen collaborative efforts and expand access to housing and supportive services.

Primary responsibilities include overseeing program operations, staff supervision, grant and contract compliance and reporting, budget management, and performance outcomes while maintaining adherence to federal, state, local, and organizational requirements. This position also provides coverage for the Program Coordinator as needed.

Advanced supervisory responsibilities and major agency-wide support functions begin at this level. Decision making, problem solving, and ongoing task prioritization are critical. Training in supervision and management is required. Accountability for multiple program areas and supervision of other supervisors are required at this level. Knowledge of contract regulations and regulation compliance experience is preferred.

Compensation: between $62,300 and $78,816 per year (salary is determined upon total years of relevant experience)
Work Schedule: 40 hours per week

• Minimum of bachelor’s degree in social work, human services, or related field.
• Minimum of three years management experience
• Three to five years minimum experience working in the Human/Social Service field; preferred with the homeless/near homeless population.

KNOWLDEGE AND EXPERIENCE

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of employees and clientele in a diverse community
• Excellent planning and organizational skills
• Resourceful, team oriented, self-sufficient, and self-motivated
• Program research and development skills
• Strong grant and contract compliance experience
• Ability to serve as an effective manager (supervisory experience)
• Ability to…