Community Engagement and Partnerships Manager

Job Description:

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

Where Your Career is a Force for Good!

The American Red Cross is currently seeking a Community Engagement and Partnerships Manager within Disaster Services to support the Latino/Spanish‑speaking community in the Iowa/Nebraska Region.

The Community Engagement and Partnerships Manager builds strong relationships and represents the Red Cross through engaging outreach and public speaking, helping ensure services reach diverse communities. They recruit, support, and lead volunteers to deliver disaster preparedness, response, and recovery efforts alongside partners—driving a coordinated, community‑centered impact, especially within Latino and Spanish‑speaking communities.

• Through a team of volunteers, implement the Disaster Cycle Services program in assigned territory in alignment with established metrics. Partner with leadership and employees across the Red Cross to ensure the most collaborative, impactful, and effective delivery of services.
• Ensure American Red Cross services are available to diverse communities. Recruit and engage diverse workforce that represents the Latino/Spanish speaking communities we are serving. Implement the Disaster Cycle Services structure and develop the team that mobilizes the local community to prepare for, respond to and recover from emergencies, meeting the needs and expectations of clients and stakeholders. Develop human and material resources (volunteers, partners, community agencies, shelter, and vendor agreements etc.)
  
  to ensure the full cycle of disaster services is delivered.
• Identify and develop volunteer leaders who can act in facilitative leader roles across the disaster cycle, coordinate internally and partner with all organizations (with an emphasis on diverse organizations), and engage the entire community to participate in all phases of the disaster cycle by providing direct services and being a facilitative leader.
• Provide oversight and support to local responses through the deployment of volunteer leaders and volunteers on a daily basis in a rapid and accessible manner. If volunteer leadership is unavailable, may serve during times of disaster as the operational leadership. Collaborate in local planning, exercises, and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs).
  
  Develop and manage relationships with diverse communities, local, regional, and national partners, fire department leadership and other agencies on home fires as a responsive deliverable.

• Bachelor’s degree required or a combination of education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
• Minimum 5 years of related experience with building, mobilizing, leading, and developing volunteer teams to execute a social services program or service, or equivalent combination of education and related experience required.
• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated ability to coach/mentor to accomplish work through team leaders.
• Travel may be required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to…