Secretary​/Nursing Assistant - Critical Care

Position: Secretary/Nursing Assistant - Critical Care - 16 Hours/Week - Days
## Secretary/Nursing Assistant
- Critical Care - 16 Hours/Week
- Days Apply locations:
Methodist Hospital
- Omaha, NEtime type:
Part time posted on:
Posted Todayjob requisition :
JR115699
** Why work for Nebraska Methodist Health System?
** At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge.

We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.
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* Job Summary:

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* Location:

Methodist Hospital  Address: 8303 Dodge St, Omaha, NE

Work Schedule:

Monday and Wednesday, 6:30am to 3:00pm    Supports patient care delivery by providing clerical services and helps patients by supporting personal hygiene and daily living needs; providing comfort, transportation, and vital sign monitoring.
** Responsibilities:**#
** Essential Job Functions
** 1. Promotes positive impression and welcoming environment of the unit through customer service.
* Greets and gives directions to patients, family members, visitors, physicians, staff, and other customers.
* Maintains safe, clean and neat work environment.
* Has no food at reception area: all drinks must be covered.
* Promotes quiet environment at the reception desk and in the hallways.
* Demonstrates good communication style and interpersonal communication skills with patients/families.
2. Provides appropriate care specific to the age of the customer/patient, to ensure understanding and comfort level of treatment, as outlined in the Population Specific Criteria.
* Gives individualized customer service/patient care.
* Completes age specific competency assessment.
* Screens visitors according to protocols.
3. Exhibits excellent interpersonal relations with patients, co-workers, physicians, and guests to ensure effective communications.
* Responds to patient needs promptly and courteously.
* Communicates feedback from patients and visitors regarding their hospital experience to the appropriate staff.
* Maintains a positive attitude while responding to requests in a timely and accurate manner.
* Communicates with other members of the health care team (food service, secretaries, housekeeping, etc.) as indicated.
* Actively participates in report process.
4. Consistently recognizes and utilizes measures to provide for safe, efficient, patient care and work environment.
* Answers Call Lights in a timely manner and response to the patient request and/or relays request to appropriate resource when necessary.
* Performs other duties as delegated/under the direction of the professional staff.
* Assures coverage of all duties when self or other staff are off the nursing unit.
* Assists other team members when own work is complete.
* Appropriately reports incidents.
* Utilizes Standard Precautions and Transmission-based Precautions infection control techniques correctly and consistently.
* Adheres to policies and procedures.
5. Directly responsible to the staff nurse and assists in the care of the patient by performing delegated activities utilizing the reciprocal process of the 4 Rights of Delegation.
* Right task (within the scope of practice, according to the job description, and based on the desired outcome, task routine, non-complex, low risk and predictable outcome).
* Right person (assess competency by certification/licensure, job description, skills checklist, demonstrated skill).
* Right communication (clear, concise, correct, complete).
* Right feedback:
The Reciprocal Process (timely, specific, checkpoints).6. Handles all general communication duties for the unit.
* Answers telephones promptly, courteously and with a smile; identifies self and unit.
* Maintains and operates call system.
* Faxes information as required/requested.
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