Nurse Coordinator - Medical Surgical - Nights - Full Time

Job Title

Location:

Methodist Hospital

Address: 8303 Dodge St, Omaha, NE

Work Schedule:

7pm to 7am with every third weekend

Accountable for the coordination and delivery of quality care to patients and families according to the individualized needs of the patient.

1. Provides appropriate care specific to the age of the customer/patient, to ensure understanding and comfort level of treatment as outlined in the Population Specific Criteria.

• Demonstrates ability to identify opportunities for and give individualized customer service/patient care according to customer/patient needs.

2. Assures patient care assignments are made according to established criteria, policy and procedure.

• Assures assignments are made according to personnel level of experience, patient status and skill needs, patient safety needs, skill mix, and degree of supervision required.
• Assigns new personnel and float staff to a practice partner for use as a resource. Modifies assignments as necessary based on flow of patients.
• Reports issues/trends to Service Leader.

3. Coordinates unit patient flow of admissions and discharges to assure beds are available to match the demand. Leads development and implementation of unit plan when expected demand exceeds expected capacity.

• Uses critical thinking to compare known and predicted admissions against the number of available beds and known and expected discharges to determine if a demand/capacity mismatch is likely to occur.
• Develops/coordinates a daily plan for admission/transfer/and discharges to ensure that patient flow is facilitated and beds are available.
• Assigns beds within 20 minutes of a bed request, or communicates with bed coordinator when time frame cannot be met.
• Presents unit demand/capacity status and unit plan if needed at bed huddle.

4. Assures all activities are completed by assigned staff by coaching, mentoring and role modeling regarding patient care issues. (Consultation and Resources, Nurses as Teacher)

• Supervises/evaluates care provided during assigned shift.
• Redirects hospital staff to demonstrate core values to promote a positive work environment.
• Gives input and assists with completion of staff performance developmental plans.
• Serves as a resource person to assigned care providers as needed.
• Reports issues/trends to Service Leader and/or follows-up with appropriate staff.

5. Assures positive customer relations are maintained with hospital personnel, patients, visitors and physicians. (Interdisciplinary Relationships, Image of Nursing)

• Assures shift report, rounds, and Situation Background Assessment Recommendation (SBAR) are complete, pertinent and communicated to appropriate persons to maintain continuity of care.
• Collaborates/coordinates with Care Manager, Service Secretaries, Support Staff, other departments/units, and/or other agencies to facilitate patient care.
• Assists co-workers in dealing with customer concerns as needed.
• Encourages untilization of Situation Background Assessment Recommendation (SBAR) format to maintain continuity of care.

6. Manages environment and/or patient care situations to assure situations involving risks are addressed appropriately.

• Assures completion and follow-up on:
• Clinical Variance reports (on Intranet)
• Patient/Family concerns
• Staff concerns
• Narcotic discrepancies
• Monitors on an ongoing basis environmental safety issues and appropriate interventions taken; e.g., refrigerator check, and code blue cart check.
• Provides input into the development and revision of policy and procedures.
• Reports issues/trends to Leader.
• Meets quality standards and Joint Commission on Accreditation of Healthcare Organizations (JCAHO)/Centers for Medicare and Medicaid Services (CMS) guidelines (ready for survey at all times).
• Participates and coaches staff in identification, analysis, reduction, and evaluation of risk issues. (Risk Management Process)

7. Assures appropriate utilization of human resources, supplies/equipment, and budget.

• Adjusts staffing appropriate to census/guidelines and budget on a shift-by-shift basis.
• Facilitates staffing on assigned unit for on-coming shift based on identified patient needs and priorities.
• Monitors unit activities to ensure optimal patient care and appropriate use of end of shift overtime.
• Identifies supply and equipment utilization problems and ensures appropriate interventions.
• Reports issues/trends to Service Leader.

8. Performs Nursing Assessment Process to achieve optimal patient outcome. (Professional Model of Care, Quality of Care, Quality Improvement)

• Includes data from the patient/significant other(s) in the assessment as appropriate.
• Prioritizes data collection according to patient's immediate needs.
• Uses assessment findings in discharge planning.
• Collaboration with physicians and other clinical disciplines as appropriate.
• Provides teaching specific to the patient's health care problem.
• Care plan reflects continuing care needs and/or referrals for discharge/transfer.
• Is familiar with, and follows, nursing protocols and clinical practices and…