Field Service Specialist - Omaha, NE

Job

A Field Service Specialist is responsible for performing concrete tests and monitoring the quality of our ready‑mixed concrete. They also have a good understanding of the objectives of constituent material testing and the principles of operation of all our laboratory testing equipment. In addition, Field Service Specialists will interact and establish rapport with current customers relating to concrete delivery and technical onsite corrective action.

• Safety First Mentality;
  Abides by all safety rules and regulations. All unsafe practices and conditions will need to be reported promptly.
• Work with the operations team to ensure quality control operations and in accordance with the organization’s policies and applicable regulations.
• Performs required ASTM tests on plastic concrete, which involves several tests on each sample, i.e., slump, air, unit weight, temperature, and yield.
• Maintain all concrete test results and statistical data for each standard mix.
• Following industry standards, cast concrete test specimens from batch plants or job sites, perform hardened concrete testing, and input all testing results in quality control software.
• Performs aggregate sieve analysis and drafts reports regularly to ensure compliance with specifications.
• Maintains all equipment in good operational condition and ensures equipment is calibrated correctly.
• During production, coordinate concrete mix design adjustments with Plant Foreman/Batchmen.
• Provides quality customer service by answering questions and complaints in a timely and professional manner. The candidate shall maintain professional relationships with customers.
• Present information in one-on-one and small group situations to customers, clients, and other employees within the organization.
• Assists with other duties or projects as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Any requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• High school diploma or general education degree (GED) required; and one to two years related experience and/or training; or equivalent combination of education and experience.
• ACI Field Testing Technician Level I Certification, NDOT Plant Inspector Certification and IDOT Level Agg 1 & 2 and PCC 1 and 2 Technician Certification preferred. Must obtain certifications within 12 months in position.
• Experience in the building materials/construction industry preferred.

• Must be 18 years of age or older.
• Must pass pre‑employment drug screen and criminal/motor vehicle background check.
• Must possess and maintain a valid drivers license and maintain a driving record that meets company requirements.
• Strict adherence to safety requirements and procedures as outlined in policy and procedure handbooks and manuals.
• Regular, on‑time and consistent attendance is required and must be willing to work nights, weekends, and holidays when necessary.
• Must be willing to travel to other locations frequently within the workday.
• Individuals are required to wear personal protective equipment (PPE) in designated operations and production areas as stated by OSHA and/or MSHA, Company Policy and specific Job Site Requirements.

• Must be proficient in Microsoft suite of tools including Excel and Outlook as well as database software. Must be able to utilize internet and communicate effectively.
• Must be able to perform concrete tests and procedures per applicable ASTM standards.
• Strong analytical and problem‑solving skills. Ability to diagnose and remedy quality control issues and perform routine laboratory testing.
• Must display a professional and courteous attitude to co‑workers, supervisors, third‑party employees, vendors, customers and the general public. Demonstrate a hands‑on, collaborative approach; work well in a team.
• Must display a willingness and ability to work in and adapt to changes in…