Property Management Operations Manager

Job Title:

Property Management Operations Manager

Employment Type:

Full Time-Salary

Schedule:

M-F 8-5, on call as needed

Report to:

Director of Property Management Operations

At PJ Morgan Real Estate, we believe in more than just real estate—we believe in making a lasting impact. Our guiding philosophy shapes every interaction, our mission drives us to deliver exceptional service, and our vision keeps us focused on the future. Together, these principles define who we are, how we serve, and why we’ re committed to being With You For Life—every step of the way.

With You for Life

All Things Real Estate

We empower people to achieve their real estate goals by delivering exceptional service, expert guidance, and personal experiences that build lasting value within our community.

To leave a lasting mark on the community by providing meaningful real estate experiences.

• Welcome and Lead Change
• Be Optimistic In The Hard Times and Humble In The Best
• Stay True To Ourselves
• Think Like a Business, Act Like a Family
• Cultivate Lifelong Relationships
• Enrich The Community We Love and Live In

As a rapidly growing, full-service real estate firm, we offer services in commercial property management, residential property management, association management, commercial sales & leasing, residential home sales, and business sales. Your exposure to All Things Real Estate will give you a broad understanding of a dynamic, multi-entity business and the opportunity to make a true impact at the leadership level.

• Lead/manage/accountability of direct reports which includes but not limited to,day to daytask management, training for each role, cross training for each role, approval of time of requests, performance reviews, process and procedure changes and implementation.
• Train all new property managers in PM operations and tools.
• Manage and update all company PM documents as needed, to include how toguide forPM operations.
• Keep data/record of all types and counts of properties managed by PJMRE andreport outmonthly to operations director.
• Assistin the hiring process for your department.
  
  Keepingrecruiting and searching for top talenta priority.
• Meet with Vice President of Operations weekly to discuss workflow, task planning for the week, month,quarter and year and then delegate work to team accordingly.
• Annual department goal planning and annual goal planning with your team.
• You will work directly with the company marketing team to ensure all marketing efforts are being followed and tracked by your team to include new concepts as well as current.
• Direct/lead You-niversityor other training classes as assigned, includingoperationssection of PM monthly meetings.
• Lead your team on all emergency and storm related concerns as they arise, working with PM and Operations director on communications to team,tenant sand owners.
• Become a content expert on both platformsutilizedand policies within the Property Management Department
• Be present and activeinall company events.

• Must have excellent interpersonal skills, a positiveattitudeand a customer service spirit.
• Ability tomaintainconfidentiality,sensitivityand professionalism.
• Above average written and oral communication, organizational and multi-tasking skills.

• Proven ability to lead, manage, and motivate a team.
• Proficient problem solving and analytical skills.
• Self-disciplined and motivated to achieve.
• Continuous learning is a prioritytoyou and will be expected from your team.
• Familiarity with Microsoft 365
• Realestate licensepreferredbut not required, althoughcandidatewillbe requiredtoobtaininfirstyear of employment.