Burdock and Bitters Server

Description

POSITION

PURPOSE:

Service of beverage and food in a friendly, courteous, and timely manner resulting in guest satisfaction.

• Checks and maintains proper set-up and cleanliness of service station before, during, and after shift.
• Greets guests in a timely, friendly, and courteous manner and explains all specials, promotions, and snacks.
• Takes orders, reciting selection of all call and premium brands as requested, requires memorization of all available drinks, beer, and taps.
• Provides appropriate snack and garnish with all beverages.
• Inputs orders into point of sale system to inform bartender an order was made in a timely manner.
• Maintains cleanliness of guest tables and assists with the bar area.
• Replenishes beverages as requested, frequently checking back with guest to inquire about satisfaction.
• Presents the guest with the check promptly, thanking them and inviting them to return, so they will frequent the restaurant again.
• Performs general cleaning tasks, using standard cleaning products as assigned by your supervisor to adhere to health standards.
• Performs other duties and responsibilities as requested e.g., special guest requests.

• Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.
• Knowledge of the appropriate table settings, service ware, and menu items.
• Ability to read, sufficient to understand menus and special promotions, speak and write the English language to communicate with the guest, and take orders.
• Ability to remember, recite, and promote a variety of menu items.
• Ability to transport trays weighing up to 40 lbs. through a crowded room on a continuous basis throughout shift.
• Must adhere to all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed.
• Maintain a positive attitude throughout shift.
• Perform all assigned side work and complete daily checklist.
• Work as a team player.
• Ability to remain motivated during busy and slow periods within shift.
• Cash handling and self-banking position, requires ability to maintain funds, and accurately count back charge.
• Ability to operate a keyboard and learn point of sale procedures to pre-check an order and close out a check
• No prior experience required. Prior cocktail experience preferred.
• Ability to obtain any government required license or certificate. TIPS certification required. Bartender certification preferred.

Equal Opportunity Employer