Server - Omaha Legacy

Purpose To serve each guest in a manner that ensures an exceptional dining experience and encourages continued patronage. FRCG requires sincere dedication from all Team Members to deliver outstanding service and hospitality.

Key Responsibilities Greeting guests within one minute of being seated

Work effectively in a team environment and communicate clearly with guests and fellow Team Members Introduce yourself by name and demonstrate strong salesmanship through menu knowledge, presentation, and suggestive selling

Serve food and beverages in a courteous, accurate, and timely manner

Provide responsible alcohol service in accordance with company policies and all state and local regulations

Accurately and promptly enter orders to follow table to terminal guidelines

Assist with seating guests and answering phones when the host staff are unavailable

Pre-bus tables in your section and nearby areas; maintain a “full hands in, full hands out” approach

Run food, refill beverages, and complete side work throughout the shift

Consistently offer appetizers, fried rice, and desserts to every guest

Process guest payments accurately and promptly

Bus and reset tables promptly

Maintain general cleanliness of the restaurant, your assigned section, including floors, dining room, BOH, restrooms, doors, and windows

Complete all assigned side work duties

Monitor guest satisfaction and report any concerns or complaints to Management before the guest leaves

Provide a sincere farewell and invite guests to return

Physical Requirements Ability to communicate clearly in English (100%)Ability to stand and walk for extended periods (2–12 hours) (100%)Ability to reach, bend, stoop, wipe, and lift up to 60 lbs. (80%)Qualifications Must be at least 18 years old to serve alcohol, or as required by state regulations

Friendly, outgoing personality with a positive demeanor

Strong problem-solving skills and ability to remain calm under pressure

Ability to multitask and stay organized in a fast-paced environment

Ability to meet the physical demands of the position

NoteThis job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.
#J-18808-Ljbffr