Store Manager, Retail & Store Manager

Retail Store Manager - Omaha, NE

For more than 125 years, Schmitt Music has been enriching lives by helping people make music. As a respected, family‑owned musical instrument retailer, we’re committed to providing exceptional customer experiences and supporting local music communities. If you’re passionate about music, leadership, and business growth, this is an opportunity to make a meaningful impact.

The Retail Store Manager leads store operations, drives sales performance, and develops a high‑performing team. This role is ideal for someone who combines business expertise with a genuine passion for music and customer service. You’ll represent Schmitt Music’s core values:

• Serve the customer. Do what is best, not what is easy. Improve continuously.

• Oversee all store operations to achieve sales, profit, and performance goals
• Manage inventory, expenses, and overall financial health of the store
• Exceed Sales Plan Contribution targets
• Recruit, train, and mentor a motivated sales team
• Ensure exceptional customer experiences in every interaction
• Act as an educational representative for schools and community accounts
• Participate in limited regional travel
• Foster a positive, team‑focused store culture

• Bachelor’s or Associate degree in music business or related field
• 2+ years of retail management or supervisory experience
• Strong knowledge of musical instruments, especially band & orchestra
• Proven ability to coach, develop, and motivate a team
• Excellent communication and presentation skills
• Strong organizational skills with attention to detail
• Proficiency with Microsoft Office and general computer applications
• Ability to work retail hours, including evenings and weekends
• Experience supervising Repair Technicians, Independent Educators, or Educational Representatives (preferred)
• Valid Driver’s License and ability to pass a background check

• Standing, walking, and occasional lifting of 20–30 lbs
• Use of ladders for stocking and merchandise movement
• Combination of retail and office‑type working environments

• A supportive, people‑first culture
• Opportunities to grow your career in the music industry
• A mission‑driven company that makes a real difference in local communities
• A workplace where diverse perspectives and ideas are valued