Outlet Retail Store Generalist

Outlet Retail Store Generalist

Department:
Retail Operations

Work Location:

Outlet-72nd & F St.

Employment Type:

Full-Time

Pay Range: $18.25

JOB SUMMARY

This position is responsible for working on the sales floor and/or production area.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Learn and perform all Cashier and Production Associate functions in the retail store
• Provide back-up support in all areas for vacations/staff shortages
• Provide excellent service to customers, donors, fellow associates and participants
• Participate in the new hire onboarding process as necessary
• Make decisions on product quality and price items; accordingly, researching value as necessary
• Meet or exceed the attendance expectations for this position
• Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well-being of employees, customers, and participants
• Other duties as assigned

INDIVIDUAL DEVELOPMENT & INTERPERSONAL SKILLS

• Personally participate in ongoing cross training opportunities, education and development as well as supporting others in their efforts to develop.
• Working relationship with supervisor and co-workers.
• Must have the ability to work as part of a team.
• Must provide excellent customer service.
• Must be a positive role model for co-workers/programs participants and customers.

ORGANIZATIONAL DEVELOPMENT

• Educate customers and the community about the mission and vision of the organization.
• Demonstrate the Goodwill core values through actions and words.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• GED or High School Diploma preferred
• Knowledge of Computer applications preferred
• Previous cashier, customer service, production, retail experience required

CERTIFICATES, LICENSES, REGISTRATIONS

• None

KNOWLEDGE, SKILLS, AND ABILITIES

• Be flexible and adaptable to work and cover different areas on any given day; may be responsible for covering different areas in one day.
• Must be able to work quickly with a sense of urgency and be able to multi-task.
• To be a high-energy, positive contributor.
• Desire to work hard and perform well with dedication and great work ethic.
• Communicate effectively with managers, customers, participants and other associates.

PHYSICAL DEMANDS

Medium

Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds. Involves walking or standing most of the time with a degree of pushing and pulling.

WORK ENVIRONMENT

Moderate

Occasionally exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)