DELI​/CLERK

Role Overview

The role of a Deli Clerk is to create an outstanding customer experience through exceptional service while encouraging other associates to do the same. The clerk maintains a safe and clean environment, assists the department manager in reaching sales and profit goals, monitors quality assurance standards, and demonstrates Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Prepare food items for the cold case, fresh pack, salad, and hot bars per customer requests.
• Measure, prepare, and mix ingredients according to recipe using kitchen utensils and equipment such as fryers and slicers.
• Ensure all deli items are labeled, dated, covered, rotated, and monitored for quality and freshness.
• Gain and maintain knowledge of products sold within the deli department and respond to customer questions with product suggestions.
• Provide excellent customer service, address customer needs in a timely and effective manner, and model suggestive selling techniques.
• Adhere to all food safety regulations and guidelines.
• Perform other duties as assigned by store leadership, with or without reasonable accommodation.

• Outstanding customer service skills.
• Desire to gain an understanding of food production and basic cooking techniques.
• Effective communication skills and willingness to work as part of a team.
• Strong work ethic and ability to work in a fast‑paced environment with a sense of urgency.
• Good basic math skills.
• Ability to obtain a current food handlers permit after employment.

• Healthcare coverage, including medical, dental, vision, and prescription plans available through company plans or collective bargaining agreements.
• Paid time off: vacation and sick leave.
• Free, confidential financial and emotional counseling via the Employee Assistance Program and Goldman Sachs Ayco collaboration.
• Associates save on Kroger purchases, including discounts on Our Brands.
• Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
• Industry‑leading training programs and diverse career pathways.

Based primarily in Omaha, Nebraska, Baker's serves customers in 11 stores in Nebraska as part of The Kroger Company.