Customer Service Associate II

Overview

Your positive, friendly disposition and eagerness to get things done make you the right person for the Customer Service Associate II position. This is a part-time role that helps create an inviting shopping experience for our customers.

• Assist with daily store operations from merchandising to customer support.
• Receive merchandise, unload trucks, and process freight safely in accordance with productivity standards.
• Merchandise and restock items as needed.
• Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and keeping all areas neat and presentable.
• Create a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Manage sales transactions using the assigned cash register.
• Secure cash and protect company assets.
• Other duties as assigned.

• High school diploma or equivalent preferred.
• Previous customer‑service experience in retail, hotel, restaurant, grocery, or drug‑store environment highly preferred.
• Ability to follow instructions and interpret operational documents required.
• Physical ability to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship‑management skills required.
• Strong organizational and communication skills required.
• Strong problem‑solving and decision‑making skills required.
• High level of integrity required.
• Proficiency in basic math for cash accounting required.

• Medical, pharmacy, dental, and vision insurance.
• Employee Assistance Program.
• Retirement plans.
• Educational assistance.
• Additional benefits available.

We are an equal opportunity employer and are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, making all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, , IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at‑will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Location:

2930 K St, Omaha, Nebraska