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Retail Care Lead - Build & Coach a High-Impact Team
Job in
Omaha, Douglas County, Nebraska, 68197, USA
Listed on 2026-08-17
Listing for:
Toast Tab, Inc.
Full Time
position Listed on 2026-08-17
Job specializations:
-
Retail
Retail & Store Manager
Job Description & How to Apply Below
Toast Tab, Inc. is seeking a founding Manager I, Customer Care - Retail to lead a team of 10–12 Retail Care agents in Omaha, NE. You will coach staff, monitor KPIs, and partner with care leadership to tailor a retail customer experience that drives satisfaction.
As a founding team member, you will collaborate on process improvements, product knowledge expansion, and innovative customer engagement while guiding the team through changing priorities in a SaaS retail environment.
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