Air Host; ess

Summary

The Air Host or Hostess will provide all cabin service duties meeting the needs of passengers and crew, except for safety sensitive functions.

• Provide passenger service as requested, directed, or needed by the passengers including ordering, preparing and serving all food and refreshments.
• Assist qualified crew members in the stowage of passenger baggage.
• Assist qualified crew members in boarding and seating passengers.
• Assist the flight crew, as directed.
• Occupy the cockpit Jump Seat or a passenger seat for takeoff and landing, as briefed by the PIC.
• Other duties as assigned

• Ability to work both independently and as part of team
• CPR/First Aid/AED trained and certified
• Ability to remain professional in all situations and with all personality types
• Excellent verbal and written communication and interpersonal skills to effectively interact with all levels of the company and its customers'
• Ability to remain calm in emergency situations
• Ability to work in a fast-paced environment, with strong attention to detail and organizational skills
• Ability to maintain the confidentiality of sensitive information
• Ability to work with frequent changes in procedures, directions, and schedules
• Ability to work flexible, non-standard hours

• Minimum 2-year college degree desired
• Minimum 2 years previous customer service experience
• Fluency in multiple languages desired
• Completed Hazardous Material training and TSA 12-5 Security Program
• Completed Asset Training (12-months) for each aircraft to include:
  Operation of the aircraft’s cabin systems; location, operations and use of all aircraft emergency equipment; and recognizing and reporting aircraft surface contamination.

• Occasional lifting of weights up to 30-40 pounds
• Able to function in changing environmental conditions
• Able to complete physical activities such as standing, sitting, walking, talking, and hearing to perform daily work functions