Agency Sales and Service Specialist

Benefits

• Company parties
• Opportunity for advancement
• Paid time off
• Training & development
• Benefits/Perks
• Competitive hourly pay rate plus commission and bonuses
• Paid training
• Paid Time Off
• 8 Corporate holidays paid off
• Continuing education paid
• Company parties and gatherings
• Fun and fast paced work environment

We believe people are an organization’s most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, we’re committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers’ dreams in ways never imagined.

Join our dynamic Agency team (65 plus years of experience), where we are committed to providing exceptional service and innovative solutions to our clients. As part of the American Family Insurance Group, we pride ourselves on fostering a collaborative and inclusive work environment that encourages professional growth and development. Our agency is dedicated to making a positive impact in our community and supporting our team members in achieving their career goals.

If you're passionate about helping others and eager to be part of a forward-thinking organization, we invite you to apply for our open position and become a valued member of our team.

The Sales and Service Specialist role markets, prospects, and sells American Family Insurance products in all product lines. Maintains effective customer relationships, understands customers' needs, and matches them with appropriate product and service offerings. Promotes brand awareness through participation in agency and community events. Will assist in getting licensed within the first 90 days.

• Develops knowledge of the local market dynamics for business development opportunities for all product lines
• Helps the Agency grow by using consultative selling techniques to sell insurance products to new customers
• Proactively cross-sells and or coordinates with agency team members to provide additional coverage to existing customers
• Prospects for new business through leads, telephone calls, networking events, trade shows, and personal contacts (Includes leads through COI, social media, B2B and B2C networks, and sales lead groups)
• Secures new business through individual effort and established lead methods
• Prepares quotations and applications and delivers effective presentations in order to close sales
• Retain current agency clients with exceptional customer service

• Ability to work independently to plan, set priorities and organize work
• Active involvement in the local community
• Demonstrated sales and customer service experience
• Excellent oral and written communication skills
• Demonstrated analytical skills
• Experience with PC software applications (Microsoft Office Suites, Internet Explorer, etc.)
• Experience using a wide range of digital devices such as smartphones, tablets, and laptop computers
• Experience with social media platforms, including, but not limited to Facebook, Twitter, Pinterest, You Tube, Instagram, Google+, Linked In, etc.

This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.