Sales Operations Specialist

Sales Operations Specialist

The Sales Operations Specialist manages customer data, sales leads, and after-sales service coordination from the Omaha, NE office. This role supports SMO USA in achieving annual sales goals by facilitating and supporting sales initiatives, with detailed planning, communication, and documentation using our Navpoint CRM system. The candidate must have excellent communication skills, be highly organized, manage multiple projects, and work efficiently in a fast‑paced environment.

Proficiency in Microsoft Outlook and Teams is essential.

• Serve as an escalation point for sales‑related issues.
• Manage all SMO US sales leads in coordination with Marketing.
• Ensure accuracy of newly created accounts and maintain high‑quality customer data.
• Coordinate material and service delivery with sales, service, and customers.
• Monitor customer activity and provide early‑warning notifications.
• Support Quality and EHS policies and uphold core values of caring, adding value, and teamwork.
• All other duties as assigned.

• Strong analytical and problem‑solving skills; ability to lead without authority.
• Attention to detail and ability to present to diverse audiences.
• High‑level communication skills, both written and verbal.
• Bachelor's degree in business, marketing, or related field.
• Minimum three years in a sales or customer‑facing role.
• Ability to work at a pace exceeding the average.
• Confidence in presenting to and collaborating with diverse audiences, including internal and external stakeholders.

• Microsoft Outlook, Teams, Excel, CRM.
• Business analytics tools (Power BI, Business Analyzer) are advantageous.

• No supervisory responsibilities.
• Travel up to 10%.
• Moderate noise environment; occasional lifting up to 25 pounds.

Conductix‑Wampfler offers a great starting wage, with health, dental, and life insurance, 401(k) plan, paid vacation/personal time and holidays, profit sharing, and tuition reimbursement program.

Drug‑free workplace / EOE.

Equal Opportunity Employer, including disabled and veterans.