Inside Sales Associate II

Job Description

ADI, part of Resideo Inc, is North America’s leading wholesale distributor of security and low-voltage solutions. We are passionate about helping customers prosper and believe our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals, making us an indispensable partner to our customers.

ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions that foster long‑term customer partnerships.

• Meet performance targets by growing revenue and increasing the margin of assigned accounts.
• Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
• Increase customer base by adding new customers.
• Identify opportunities and convert customer purchases from competition.
• Manage all existing accounts through steady communication using the Customer Database.
• Make outbound calls and reach a minimum number of calls daily to present leads.

• Promote positive relationships within the ADI organization to encourage team sales and excellent customer service.
• Educate customers about new products and product lines by staying abreast of industry developments.
• Maintain and update customer interactions in the tracking system.

• Apply knowledge of products and services and sell them to customers.
• Explain features and advantages to customers in non-technical terms.
• Stay up to date on new offerings, technology trends through industry news and other sources.

• Leverage ADI resources, services, and programs to educate customers.
• Provide an exceptional shopping experience in-store, by phone, and online.
• Support other duties as assigned.

• Required:
  • 1 year of Sales Experience.
  • Excellent verbal and written communication skills.
  • Computer literacy – basic Microsoft Office knowledge.
  • Desire to be in a Sales role and accountable for sales revenue.
• Desired:
  • Prior experience in Retail, Hospitality, or Customer Service with negotiation and marketing skills.
  • Knowledge of Customer Relationship Management tools.
  • Ability to thrive in a fast‑paced, results‑driven environment.
  • Prior distribution experience.
  • Excellent negotiation skills.
  • Teamwork and autonomy.
  • Highly competitive sales skills with a desire to contribute to a winning team.

• Medical, Dental, Vision, Commuter Benefit, Pet Insurance, and 401(k) participation from Day 1.
• 2 weeks’ accrued vacation in years 1 and 2, 3 weeks starting in year 3.
• 12 paid holidays each year.
• Four weeks parental leave without using vacation time.
• Team Member discounts on company products and other retail/service providers.
• Monday to Friday working hours – no weekends.
• Opportunity to progress within a global business.

Job  | Category:
Inside Sales |

Location:

9840 M Street, Omaha, 68127, US (On-site) |

Schedule:

Full time | Hiring Salary Range: $15.94 to $27.14 per hour | Incentive Eligible: SIP (Performance-based bonus up to 42.86% of annual salary) | US Visa Sponsorship:
Not eligible.

Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision.

Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.