Product Specialist - Lexus of Omaha

Overview

Do you want to help transform the auto industry? Lexus of Omaha invites you to discover how remarkable you can be.

At Lexus of Omaha, our mission is to create a powerhouse of high-impact teams and leaders, deliver an exceptional and unforgettable experience for every guest, elevate and grow our manufacturer brands, and operate with discipline and focus to achieve operational and financial success. We challenge the norm in the car buying process and the employee experience, and as a Lexus of Omaha teammate you will play a direct role in that mission.

• Greets guests and creates an exceptional, professional, and welcoming Lexus experience through phone, email, and face-to-face interactions.
• Personalizes every guest interaction, including company-provided leads, internet inquiries, referrals, repeat guests, and walk-in guests.
• Conducts Lexus vehicle feature and benefit presentations by assisting guests during test drives.
• Maintains strong product knowledge across the Lexus model lineup to effectively answer guest questions.
• Serves as a Lexus product expert by staying informed on new vehicles, features, and accessories, and clearly communicating their benefits to guests.
• Coordinates and delivers Lexus vehicles upon completion of the purchase process, ensuring a premium delivery experience.
• Assists guests with troubleshooting Lexus technology and vehicle features.
• Remains current on Lexus brand-specific products, features, and accessories by attending required product training and courses.

• Greet guests and create an exceptional, professional, and welcoming Lexus experience through phone, email, and face-to-face interactions.
• Personalize every guest interaction and manage inquiries from various sources.
• Offer product demonstrations and support test drives with feature explanations.
• Maintain up-to-date knowledge of Lexus models and features.
• Deliver vehicles after purchase to ensure a premium experience.
• Assist guests with vehicle technology and feature troubleshooting.

• Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle.

• This position is well-suited for individuals currently enrolled in college who are seeking flexible hours and hands-on automotive product knowledge and customer interaction experience.
• Ability to work full-time or part-time, including Saturdays.
• A team-first perspective with a desire to win together.
• An innate desire to help others in all ways possible.
• Dedicated to creating meaningful outcomes in everything you do.
• Welcomes difference by seeking, listening, and learning from diverse perspectives.
• Authentically communicates with transparency, empathy, and kindness.
• Forever curious and motivated by a passion for continuous improvement.

• Competitive Pay: $20/hour
• Flexible
  
  Work Schedule:
  
  Full-time, Monday-Saturday (Saturdays required)
• Comprehensive Benefits Offering:
  Market-leading medical plans including PPO, HSA, and FSA options;
  Multiple Dental (including orthodontics) and Vision plans;
  Vacation and Sick Leave from Day 1; 4 Week-Paid Parental Leave from Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18;
  Short- and Long-Term Disability options;
  Accident and Critical Illness Plans;
  Basic Life, Pet, Legal, & Identity Insurance
• Training and Development Opportunities for All Employees
• Extensive Employee Discounts:
  Vehicle purchases, parts, service, hotels, travel, and more
• Educational Reimbursement:
  General and specialized technical automotive degrees
• Employee Assistance Programs
• Paid Holidays:
  New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day

Baxter Auto Group is one of the nation's leading automotive retail groups, serving the metro areas of Omaha, Lincoln, Kansas City, Colorado Springs, and Madison. The company operates 20 dealerships and represents eight of the nation's top automotive brands, including Ford, Lexus, Toyota, Audi, Volkswagen, Honda, Subaru, and Mercedes-Benz. Baxter Auto Group emphasizes an exceptional employee experience with industry-leading benefits, a flexible work-life balance, and four pillars: purpose, growth, well-being, and belonging.

Employment with Baxter is contingent upon successful completion of the background check and drug screening. Baxter embraces equal employment opportunity and does not discriminate on protected characteristics. Baxter provides reasonable accommodation for qualified individuals with disabilities. If you need accommodation to apply, please contact us at , option #4.