Packaged Gases Customer Service Representative - Omaha, NE

Packaged Gases Customer Service Representative

Wage - $18 - $27/hr

• Place outbound calls with the prime purpose of
  scheduling appointments for sales with new or existing customers, notifying sales of committed appointment times and then following up with a courtesy call
  to determine customer satisfaction/needs. Provides quotes or completes the sale, if campaign appropriate to directly gain new business.
• Probes and identifies problematic situations/opportunities that could protect or yield new business for MTG and communicates the information to the appropriate function for follow up.
• Restocks store merchandise as needed. Arranges stock on
  shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise.
• Manages requests for products, price and technical information.
• Assist in warehouse in shipping & receiving, inventory stocking,
  cleaning, labeling, or other tasks.
• Maintains showroom cleanliness by
  procedures set forth by management.
• Identifies sources of leads and manages
  the pre-qualification process in collaboration with sales and corporate
  marketing.
• Tracks result of outbound campaign efforts.
• Backs up inbound
  customer service, as needed. Ensure all safety rules are strictly observed. Perform other projects and
  duty as assigned.

• Excellent customer service skills. Ability to establish and manage customer
  relationships
• Ability to work independently.

Nippon Sanso Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. Qualified applicants will receive consideration for employment without regard to their race, color, Religion, national origin, sex, protected veteran status, or disability EOE AA M/F/VET/Disability.