Hybrid Investigator

Job Type

Full-time / Non-Exempt / Billable Hours

Surveillance Prep Investigator / Surveillance

Hybrid (Remote & Field-Based), Omaha, NE, and surrounding areas

Regional Manager(s)

Frasco is seeking a Hybrid Investigator to conduct pre-surveillance research and field surveillance. This role requires strong analytical skills, covert surveillance abilities, and independent work capability in both remote and field environments.

• Hourly Rate: $18–$30 per hour (based on experience, education, and region)
• Travel Time:
  Travel commute time is compensated at 100% of regular hourly rate, after standard commute deduction
• Mileage Reimbursement: $0.55 per mile for all portal-to-portal and mobile surveillance mileage
• Paid Administrative Time:
  Paid at regular hourly rate (report writing, administrative time, etc.)
• Paid Training:
  Paid at regular hourly rate
• Medical, Dental, and Vision Insurance
• Life Insurance, Supplemental Health Insurance, FSA, Paid Time Off, and Paid Holidays
• 401k with company matching
• Employee discount programs

• Conduct database research via the internet and industry databases
• Review and analyze case notes and case instructions to determine what developed information is pertinent to the requested field investigation
• Complete well‑written, detailed reports on findings within designated turnaround timeframe
• Work closely with team members, regional managers, and service line directors to identify databases that produce accurate and relevant information based on the location of the subject being investigated
• Edit investigative reports for formatting, spelling, and grammatical issues to ensure they are client ready when finalized
• Alert regional managers to any issues related to investigative quality or compliance with investigative policies and procedures that may be identified during the report editing process
• Update and annotate corporate case management system with investigative notes and upload/save completed/edited reports

• Conduct covert surveillance and activity checks for insurance claims and private investigations
• Capture and document video footage, including  and subject activities
• Utilize legal pretext and investigative techniques to gather information
• Prepare comprehensive reports with timestamps and supporting evidence
• Maintain strict confidentiality and adhere to legal/ethical guidelines
• Adapt to irregular hours (nights, weekends, holidays) as investigations require
• Attend and testify at hearings when necessary

• Attention to Detail:
  Ensures accuracy in research findings and surveillance reports
• Communication:
  Strong written and verbal skills for client interactions and documentation
• Time Management:
  Ability to prioritize tasks and meet deadlines
• Independence:
  Self‑motivated, capable of working remotely and in the field with minimal supervision
• Organization:
  Ability to stay organized
• Efficient and effective:
  Ability to identify and execute a plan of action minimizing waste of time, effort and resources while producing results, value and quality investigations
• Team:
  Ability to work in a team environment when necessary
• Technical Proficiency:
  Comfortable with smartphones, computers, surveillance equipment, and investigative software
• Flexibility:
  Willingness to adapt to unpredictable schedules and changing priorities

• Private Investigator License for the State of Nebraska – Frasco will assist in obtaining NE licensing for the right candidate
• Valid driver’s license with a clean record
• Reliable vehicle for surveillance assignments (neutral color preferred)
• Basic surveillance equipment (e.g., digital/covert cameras, laptop, smartphone)
• High‑speed, secure internet connection for research investigations
• Ability to sit/stand for extended periods and meet strict deadlines
• Minimum auto insurance coverage: $100,000 per person/$300,000 per accident bodily injury/$50,000 property damage
• Windows 11 or greater required, with 8+ GB of RAM preferred
• Mac OS X 13 or greater required for iMac

• Bachelor’s Degree in Criminal Justice, or related field
• Bilingual (Spanish/English) is a plus
• Experience in insurance claims, fraud investigations, or customer service
• Military or law enforcement background preferred

• Maintain a minimum 45% success rate for obtaining surveillance footage
• Capture at least 25% covert video of a subject’s activity in public-accessible locations
• Lost subject rates must not exceed 8%
• Burned subject rates must not exceed 3%
• Reports and video footage must be submitted on the same day the investigation is completed
• Maintain a minimum of 10% or less error rate for Research/Desktop investigations

All replies are confidential. Equal Opportunity Employer.