Field Service Technician

Field Service Technician

Location:

Resident Tech based in Grand Island (or surrounding area) Job Description

Responsible for traveling to customer sites to perform a variety of services including inspection, preventative maintenance, and repair work on a wide range of heavy equipment.

• Conduct on-site equipment inspections and maintenance at customer locations.

• Diagnose and troubleshoot equipment issues in the field and perform necessary repairs.

• Collaborate with the Service Manager to schedule and prioritize field service calls.

• Maintain accurate records of service activities, including work performed, parts used, and time spent.

• Build knowledge of dealer-supported product lines, service standards, and procedures.

• Keep abreast of all changes in various models of equipment sold and serviced by the distributor.

• Follow all safety protocols and maintain a safe work environment while working in the field.

• Maintain remote parts inventory.

• Willingness for overnight travel, including some multi-day events.

• Actively pursue new business opportunities in the area of responsibility.

• Act as an ambassador of the company with customers.

• Minimum 3 years working in a full-time technician/mechanic role on heavy‑duty chassis.

• Valid driver’s license with an acceptable driving record.

• Hydraulic, pneumatic, and electrical experience.

• Welding/cutting torch experience.

• Excellent skills in communication, interpersonal, organizational, and attention to detail.

• Working knowledge of the MS Office Suite and the ability to learn new technologies quickly.

• Direct industry experience.

• Class B CDL.

• Experience working with firetrucks, such as a firefighter who has done maintenance or someone who has worked on firetrucks.

Be part of a purpose‑driven team supporting first responders. Work with industry‑leading brands and state‑of‑the‑art equipment. Enjoy competitive pay, full benefits, training, certifications, and advancement opportunities. Join a culture that celebrates teamwork, expertise, and pride in the work we do.

This is a resident technician role based out of your home. You will travel to job sites in Western Nebraska. The position requires field service, preventive maintenance, truck repair, diesel repair, and work with electrical systems. Safety‑sensitive role subject to a pre‑employment drug test.

This is a Permanent position based out of Omaha, NE.

The pay range for this position is $62000.00 - $92000.00/yr.

• 401(k) with Company Match
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short‑term Disability
• Long‑term Disability
• Life Insurance
• Training & Advancement Opportunities
• Paid Time‑Off (Holidays, Funerals and Personal Leave)

This is a fully onsite position in Omaha, NE.

This position is anticipated to close on Mar 16, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.