Field Service Technician

Position Overview

RION Equipment is seeking a motivated Field Service Technician to join our team in Omaha, Nebraska. In this role, you'll diagnose, repair, and maintain a variety of material handling and aerial equipment at customer locations. You'll work on engines, hydraulics, electrical systems, transmissions, brakes, steering systems, and other critical equipment components while delivering outstanding customer service.

This is an excellent opportunity for mechanically inclined individuals who enjoy problem-solving, working independently, and helping customers keep their equipment running safely and efficiently.

• Diagnose, troubleshoot, and repair mechanical, hydraulic, electrical, and engine systems
• Read and interpret hydraulic and electrical schematics
• Perform preventive maintenance and equipment inspections
• Conduct failure analysis to identify root causes of equipment issues
• Repair and service engines, transmissions, steering systems, brakes, and powertrain components
• Test hydraulic cylinders and verify equipment operates safely and correctly
• Order and identify replacement parts as needed
• Complete work orders, service reports, warranty documentation, and other required paperwork
• Provide customers with repair recommendations and estimates
• Maintain service vehicle, tools, and equipment in a safe and professional manner
• Follow all company safety procedures, contamination control practices, and HAZMAT requirements
• Deliver exceptional customer service and maintain positive customer relationships
• Participate in ongoing technical and professional development training
• Assist in mentoring and supporting apprentice technicians when needed

• Strong mechanical aptitude and troubleshooting skills
• Ability to diagnose and repair hydraulic, electrical, and mechanical systems
• Experience working with industrial, construction, agricultural, or material handling equipment preferred
• Ability to read and interpret technical diagrams and service manuals
• Strong communication and customer service skills
• Commitment to safety and quality workmanship
• Valid driver's license with a clean driving record

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Company-paid Basic Life Insurance
• Supplemental Life Insurance
• Short-Term and Long-Term Disability Coverage
  401(k) with Company Match
• Paid Vacation and Holidays
• Paid Military Leave
• Tuition Reimbursement
• Dedicated In-House Training and Career Development Programs

* RION Equipment is an equal opportunity employer and affords equal opportunity to all applicants for all positions. RION Equipment shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin.

Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.

* The job duties listed in this job posting do not constitute a complete and exclusive list. RION Equipment further reserves the right to modify job duties, at any time and in its sole discretion, to meet the needs of the Company.