Service Advisor - Heavy Duty Truck

Company: Cornhusker International Trucks, Inc.

Job Type: Full time

Schedule: Day Shift I Wednesday thru Saturday 7:00 AM - 5:30 PM (enjoy 3 days off every week!)

Compensation: $50,000 - $75,000+/ year (Base + Annual Bonus +Hiring Bonus

Are you passionate about keeping commercial vehicles on the road safely, efficiently, and reliably?

Cornhusker International Trucks, Inc. is looking for a driven Service Advisor to join our team.

If you have a solid grasp of under-the-hood vehicle systems and excel at delivering top-tier customer service, this is your opportunity to step into a rewarding, growth-oriented career with an industry leader.

Customer Care: Greet customer, listen to vehicle performance concerns, recommend appropriate repair solutions, and build accurate cost/time estimates.

Workflow Optimization: Create and assign Repair Orders (ROs) to qualified technicians to ensure maximum shop efficiency and timely turnaround.

Team Support & Leadership: Act as a central communication link between customers, service managers, and technicians.

Quality Control & Safety: Inspect completed work prior to vehicle delivery, enforce shop safety standards, and ensure proper warranty documentation.

Communication & Maintenance: Keep customers routinely updated on repair status and maintain an organized, clean service department.

Mechanical Knowledge: Basic understanding of medium and heavy-duty truck diagnostics and systems (Diesel Engines, Brakes, Electrical Systems, HVAC, Steering/Suspension, Exhaust/Differential).

Work Experience: Background as a Diesel Technician, Automotive Tech, or Heavy Duty/Ag Shop Foreman is preferred (not required)

System Familiarity: Experience with CDK software, International, Cummins, or Allison systems is a plus.

Core Competencies: Strong communication skills, basic computer literacy, effective time management, and a high commitment to workplace safety.

Learning Mindset: Willingness to complete required training programs and stay up-to-date on modern vehicle technologies.

• Clean driving record
• Ability to pass a background check, physical and drug screening
• Strong attendance and work ethic

Competitive Pay: $50,000 - $75,000 + potential, plus an Annual Shop Bonus and Hiring Bonus.

• Work-Life Balance: Consistent 4-day workweek (Wednesday-Saturday) with 3 full days off every week.
• Comprehensive Health Coverage: Health, Dental, Vision and Life Insurance.
• Financial Future: Retirement Savings Plan
• Work
  
  Allowances:
  
  Boot allowance and safety eyeglass allowance provided.
• Professional Development: Paid training programs and assigned mentorship to help grow.
• Time Off: Generous Paid Time Off (PTO) package.

We foster a team-first environment built on respect, safety and continuous growth and support. Cornhusker International Trucks, Inc. is an Equal Opportunity Employer and values a diverse, inclusive team.

Cornhusker International Trucks, Inc. is an equal employment employer and values a diverse and inclusive workforce!