Resident Specialist

YES’ mission is to serve homeless and at-risk youth by providing critically‑needed resources which empower them to become self‑sufficient. YES provides these resources to youth experiencing homelessness through trauma‑informed support, develops leadership and employment readiness of youth and partners with youth to advocate for systems of change.

$17 hourly

• Health
• Vision
• STD
• LTD
• Life and AD&D
• Critical Illness
• Hospital
• Cancer
• Vacation - starts accruing on 1st day of employment - can be utilized after 90 days of employment.
• Sick Leave - starts accruing on 1st day of employment - can be utilized after 80 hours worked.
• 403b with employer match
• Tuition Reimbursement
• Continuing Education Opportunities
• Awesome company culture!

Full‑time - 7am - 3pm days

The Resident Specialist is responsible for maintaining the efficient operation of residential facilities and supervising youth activities at YES Emergency Shelter.

• Implementing YES residential program policies and procedures, which are designed to provide management, guidance, and redirection for the youth residents in the residential facilities.
• Ability to demonstrate sound judgment and positive working relationships.
• Supervising all youth activities; meal preparation, group, dining activities, chore routines, sleeping and recreational activities.
• Completing thorough documentation on all youth or youth contacts, reporting any significant problems or activities that require the attention of, or investigation of, a MGH Lead, Program Manager or Director of Operations.
• Documenting in youth resident files all significant activities, appointments and contacts including reports of individual, group or family discussions
• Participating in all scheduled YES staff meetings, case management reviews, training sessions, and meetings with YES program consultants as directed.
• Participation in the case management and therapeutic service programs for residential and non‑residential youth in the program and their families, including individual, group and/or family discussion sessions.
• Assisting in the administration of a youth’s case load and the development of a service or case plan for each youth and family receiving residential services or as directed by supervisory staff.
• Conducting individual, group and/or family discussion sessions with youth residents and families
• Documenting all crisis and informational phone calls, including preparation of a supplemental written report if indicated by the situation.
• Completion of Discharge Summaries for all youth participating in residential programs.
• Conducting, or assisting with, follow‑up activities on all youth and families.
• General supervision of student interns as directed by supervisory staff.
• Remaining awake, alert and properly supervising all youth while on duty.
• Other duties and responsibilities as assigned by supervisory staff.
• Twenty‑one years of age.
• Knowledge and application of basic youth‑care principles in a residential environment.
• Knowledge and application of therapeutic techniques in a residential environment.
• Excellent written and verbal communication skills.
• Ability to develop and maintain working relationships with youth and their families, other staff, professionals and law enforcement agencies
• Valid motor vehicle operator’s license, current auto insurance, and ability to transport program youth as needed.
• Willingness to work evenings, and holidays as needed or requested.
• Ability to complete minor to moderate lifting.
• Completion of thorough criminal history and background investigation.

• A high school diploma or equivalent is required
• Associate degree in psychology, sociology, social work, criminal justice, or counseling is preferred or two‑year of related experience in youth shelter programming.