Family Support and Visitation Specialist

Family Support and Visitation Specialist

Family Support and Visitation Specialist engages in coaching, role‑modeling, and teaching nurturing parenting practices during family visitations, and provides face‑to‑face assistance, coaching, teaching, and role‑modeling in home and community settings to prepare families for reunification.

Schedule: Up to 40 hours per week, any day including evenings and weekends.

Work Structure: Hybrid with on‑site field responsibilities and remote coordination; travel locally as needed.

Locations: Must be commutable to either 1941 S 42

Nd St, Suite 328, Omaha, NE (Primary Office) or 230 East 22 Street, Suite 4, Fremont, NE 68025. Nebraska residents may telecommute for some duties.

• Attend and participate in team meetings
• Complete required training assigned by supervisor
• Complete reporting requirements, including documentation of each service, travel logs, and monthly reports to ensure timely billing
• Maintain a caseload of clients as agreed with supervisor
• Provide written and/or oral communication with referral sources on a consistent basis
• Monitor caseload authorizations and coordinate with case manager for updates
• Contact assigned client within 24 hours of supervisor assignment
• Schedule sessions to meet the needs of the family/client
• Complete documentation within 24 hours of service
• Supervise parental and sibling interactions
• Provide education and support to families involved in justice or court systems, helping navigate the health care system for physical and behavioral health services
• Participate in interdisciplinary team meetings and reunification planning with justice facilities, providing information to assist with safe transitions of care
• Provide resources to families
• Perform other duties as assigned

• Paid Time Off and 8 paid holidays
• Health plan options with Health Spending Account or Health Saving Account
• Dental, Vision, Life & AD&DD Insurance, short‑term and long‑term disability coverage
• 401(k) plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts, Assistance Program, Referral Bonus Program
• Voluntary benefits (pet, legal, LTC insurance, etc.)

• Bachelor’s degree in Human Services, Social Work, Psychology, Early Childhood Development, or related field
• 3+ months of experience working with families and individuals with diverse needs
• Ability to work a flexible schedule, including evenings and weekends up to 40 hours per week, based on client needs
• Ability to travel up to 75% of the time (60‑70 miles one way) between Iowa and the Omaha or Fremont, Nebraska office locations
• Access to reliable transportation and a current, non‑restricted valid state driver’s license with required insurance

• 1+ years of experience in the Human Services field
• 6+ months of experience working with families involved in the justice or child welfare systems
• 6+ months of experience providing direct services in home or field‑based environments
• Experience in social services, child welfare, or family support
• Knowledge of the needs of families involved in the child welfare or juvenile justice system

• Strong oral and written communication skills, especially telephone skills
• Effective organizational and scheduling skills
• Excellent interpersonal and problem‑solving skills
• Attention to detail
• Excellent time management and prioritization skills
• Demonstrated flexibility, follow‑through, willingness to learn
• Strong team player, initiative, and team‑building skills
• Able to handle sensitive issues confidentially
• Creative problem‑solving and community resource utilization
• Adaptability to a constantly changing work environment

* All Telecommuters will be required to adhere to United Health Group’s Telecommuter Policy.

Pay range: $20.38 to $36.44 per hour for full‑time employment. Benefits include a comprehensive package, incentive and recognition programs, equity stock purchase, and 401(k) contributions. We comply with all minimum wage laws.

United Health Group is an Equal Employment Opportunity employer under applicable law. Qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

United Health Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.