Crisis Engagement Stabilization Specialist

Position:Crisis Engagement Stabilization Specialist

Location: Omaha, NE

Remote Status: On-Site

Job :196

# of Openings:1

POSITION

PURPOSE:

Work with the Social Worker Department at CHI Bergan Mercy. Use a strength-based approach that utilizes conversation and empowerment methods to help resolve a household's housing crisis or quickly connect them to existing emergency or crisis housing services, by working alongside the participant in an empowering manner. This conversation is to explore with the participant a creative, flexible, safe, and cost-effective solution to quickly resolve the participant's housing crisis-even if just temporarily-with limited or no financial support.

This service is provided regardless of perceived needs and barriers.

ESSENTIAL JOB FUNCTIONS:

• Coordinate and conduct intake and housing assessments for all participants.
• Access each participant to ensure that they qualify for Togethers services and funding.
• Gather documents from participants. (IDs, social security cards, income verification, etc) if they have such documents to file.
• Advocate on participants behalf to property manager.
• Gather documents from property manager. (Deposit forms, past due rent forms, ledgers, leases and w9's)
• Contact, make pledges, and obtain bills from utility companies on behalf of participants.
• Request checks from accounting to stabilize housing crisis.
• Process and prepare checks to be delivered or mailed to property managers or utility companies.
• Develop an individualized goal plan for each participant.
• Process and access referrals from social workers at CHI Began Mercy.
• Provide support services in a non-judgmental manner.
• Document referrals and services in excel spreadsheet shared with CHI Began Mercy staff.
• Document services and funds in Clarity under the program for CHI Crisis Engagement services only.
• Provide information, referrals, and advocacy to assist participants in accessing services and resources.
• Maintain participant-related data tracking systems, including case notes and complete HMIS entries.
• Track services and input check numbers if needed on Front Door excel spreadsheet.
• Prepare case-related reports including outcomes, success and challenges.
• Respond to community requests.
• Attend meetings, as requested.
• Communicate effectively with local community and external agencies; successfully foster relationships, which enable needed resources to be accessed.
• Complete internal and external referrals, as needed, for supportive services and work collaboratively as a team to advance participants' goals.
• Demonstrate a knowledge of available community resources.
• Respect participants’ dignity and confidentiality.
• Adhere to the facility dress code and appear professional.
• Maintain records in a professional, confidential, and orderly manner.
• Other duties as assigned

• Ability to engage and build strong working alliances with program participants
• Ability to work in both a team environment and independently with minimal supervision
• Ability to respond to stressful situations in a flexible and professional manner
• Strong organizational skills, attention to detail
• Exceptional oral and written communication skills
• Computer skills, to include Microsoft Office and database management
• Other Duties

Please note these job duties, responsibilities and activities may change at any time with or without notice