Journey Counselor – Short-Term Services

The Home ownership Housing Counselor – Short-Term Services provides individualized housing counseling and financial coaching to individuals and families who are on a shorter path to home ownership, typically achieving program goals within 12 months. This position serves clients who require focused support to improve financial readiness, strengthen credit, increase savings, and successfully navigate the home buying process.

The counselor partners closely with clients through one-on-one counseling, financial education, and action planning to remove barriers to home ownership while ensuring clients remain on track toward mortgage readiness. This position serves as an individual contributor and collaborates with Program staff, mortgage lending staff, and community partners to deliver timely, client-centered services.

• Deliver one-on-one housing counseling services to prospective home buyers pursuing short-term home ownership goals.
• Conduct comprehensive assessments of income, expenses, debt, credit, savings, and overall mortgage readiness.
• Develop personalized action plans that help clients achieve home ownership objectives within approximately 12 months.
• Conduct follow‑up counseling sessions to monitor progress, address challenges, and update action plans as needed.
• Guide clients in overcoming barriers to mortgage qualification and home ownership success.

• Educate clients on budgeting, credit improvement, debt reduction, savings strategies, and financial wellness.
• Help clients understand mortgage lending requirements and the home buying process.
• Review financial documentation and identify opportunities to improve mortgage readiness.
• Prepare clients for successful participation in Habitat Omaha's home ownership programs and mortgage process.
• Support and facilitate homebuyer education workshops and financial education opportunities.

• Collaborate closely with Habitat Omaha's mortgage team, program staff, and community partners to support client progress.
• Connect clients with community resources and support services when additional assistance is needed.
• Ensure clients receive timely communication, guidance, and support throughout their home ownership journey.
• Promote positive client experiences through exceptional customer service and relationship‑building.

• Maintain accurate client files, case notes, program records, and supporting documentation.
• Ensure compliance with agency, programming, and HUD‑related requirements.
• Track client progress and outcomes to support reporting and program evaluation.
• Meet established program goals, productivity standards, and reporting requirements.
• Support continuous improvement efforts by identifying opportunities to strengthen client services and outcomes.

Every client you support moves one step closer to achieving the dream of affordable home ownership and building long‑term financial stability.

You’ll work closely with individuals and families during one of the most important financial journeys of their lives.

Your coaching, education, and guidance will help expand access to safe, affordable housing throughout the Omaha community.

You’ll build expertise in housing counseling, financial education, home ownership readiness, and client development while helping others achieve life‑changing goals.

• Clients successfully achieve home ownership readiness goals within established timelines.
• Participants demonstrate improvements in budgeting, savings, credit, and debt management.
• Mortgage…