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Service Now Developer

We are looking for a skilled Service Now Developer with extensive experience in scoped application development using App Engine Studio and/or Service Portal. This role involves designing user-friendly, scalable, and secure Service Now applications, optimizing data models, and collaborating with cross-functional teams to deliver high-quality solutions aligned with business requirements.

Key Responsibilities:

• Design and develop scoped applications using App Engine Studio or Service Portal.
• Efficiently leverage Service Now's out-of-the-box (OOTB) table structure.
• Optimize data models and tables for performance and scalability.
• Build and configure user-friendly work spaces and interfaces using UI Builder and Workspace Builder.
• Implement access control best practices to ensure application security.
• Utilize Flow Designer, Integration Hub, and develop custom spokes for end-to-end process automation.
• Ensure secure user access and compliance through proper ACLs and access management.
• Apply Service Now development best practices to create scalable and maintainable applications.
• Collaborate with stakeholders to gather and translate requirements into effective technical solutions.
• Use Automated Test Framework (ATF) for quality assurance and deployment readiness.
• Manage the lifecycle of custom applications within the Service Now SDLC framework.

Qualifications:

• Minimum 5 years of hands-on experience in Service Now development.
• Proven experience in scoped application development using App Engine Studio or Service Portal.
• Deep understanding of OOTB table structures, data model optimization, and best practices in table design.
• Strong experience with user interface configuration using UI Builder, Workspace Builder, and Core UI.
• Solid understanding of Access Control Lists (ACLs), user provisioning, and access maintenance.
• Hands-on experience with automation tools such as Flow Designer, Integration Hub, and custom spoke development.
• Proficient in JavaScript and AngularJS programming.
• Experience creating and managing complex business rules and server-side scripting.
• Knowledge of and adherence to ATF (Automated Test Framework) for testing and validation.
• Ability to collaborate cross-functionally with business and technical teams.
• Strong communication skills and experience following Service Now SDLC best practices for lifecycle management of custom applications.

Must-Have

Skills:

• Scoped application development using App Engine Studio or Service Portal.
• Expertise in OOTB table structures, data structure optimization, and secure UI configuration.
• Strong grasp of ACLs, user access provisioning, and logic-based automation.
• Hands-on experience with Flow Designer, Integration Hub, and custom spokes.
• Proficiency in JavaScript and AngularJS.
• Minimum 5 years of Service Now development experience.
• Ability to write complex business rules and server-side code.
• Working knowledge of ATF for testing Service Now applications.
• Proven ability to communicate effectively and work in cross-functional environments.
• Experience in Service Now SDLC and best practice-driven application development.