Ramp Agent - OMA; Part-Time

Job Description

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged to improve the effectiveness of Southwest Airlines. Employees will be treated with concern, respect, and a caring attitude within the organization that they are expected to share externally with every Southwest Customer.

For external applicants only:

(1) Southwest Airlines will consider your interest for this position if you are a current resident of Nebraska or Iowa.
(2) Southwest Airlines will not consider your interest if you have been interviewed by phone, virtually, or in-person and not selected for the Ramp Agent position at OMA within the last 12 months.

Pay of $20.03 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.

• Fly for free on any open seat on all Southwest flights (eligible dependents included)
• Southwest will help fund your Retirement Savings Plan with a dollar‑for‑dollar 401(k) company match up to 10% of eligible earnings**
• Potential annual profit‑sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents
• Health plan coverage options start from the first day of employment. You have 30 days to select and enroll; coverage is retroactive to your first day.
• Explore more benefits:

Ramp Agents guide planes, move bags and cargo, assist with de‑icing during cold weather, and help keep our operation running smoothly. It’s a busy, hands‑on job where teamwork ensures flights leave on time. Whether you’re an aviation pro or new to the industry, you’ll gain valuable experience while helping Southwest run safely and on schedule.

Look for a day on the ramp: swa.is/Day On The Ramp

Union‑planned and part‑time. Typically 32 hours over 5 days, with schedules based on seniority and bidding. New hires complete 4–6 weeks of training (8 hours each day). Post‑training, part‑time new hires work 6.5‑hour shifts over 5 days, with potential for mandatory overtime. This role falls under a Collective Bargaining Agreement.

• Provide friendly service and maintain positive relationships with all internal and external customers.
• Work cooperatively to ensure company success.
• Assist passengers, cargo, and baggage at ramps and terminals.
• Load, unload, guide, and direct company aircraft.
• Receive and record customer baggage, air freight, mail, and company materials.
• Handle loading, stowing, and unloading of cargo and baggage per plan received electronically or manually; submit cargo bin loading slips.
• Transport cargo and baggage to and from aircraft and maintain accurate records.
• Warehouse, weigh, stack, and verify air cargo; correct discrepancies.
• Safeguard customers’ baggage, cargo, and mail from weather, loss, theft, or damage.
• Use jetway stairs to move items to the aircraft bin.
• Review cargo forms for accuracy and correct as needed.
• Perform interior aircraft cabin cleaning (hand sweeping, window cleaning, galley, and disposal containers).
• Clean and service lavatories; operate lavatory carts.
• Optionally perform provisioning duties (stocking cabin interiors, maintaining inventory).
• Transport cabin and cleaning equipment between storage areas.
• Operate or drive motorized equipment (belt loaders, air‑start units, lift trucks, push‑back tugs, bag carts, lavatory carts, de‑icers).
• Push and pull push carts and containers manually.
• Work within passenger terminals, hangars, and air‑freight facilities, indoors and outdoors.
• May be exposed to varied weather, jet and machinery noises, fumes, dirt, and dust.
• Complete forms and paperwork and enter information into company systems.
• Perform duties as directed by leadership.

• Team player, thrives under stress.
• Complete Ramp Agent training with 90%+ average.
• Read documents, follow instructions, and understand ramp operations procedures, rules, and regulations.
• Handle hazardous situations…