Logistics Coordinator in Omaha

Job Description

JJT Transportation & Logistics is a family‑owned, asset‑based trucking and brokerage company that offers a wide variety of services. JJT was established in Wathena, KS and has since expanded with two offices located in Omaha, NE. With 15 successful years in the industry, we pride ourselves on having the ability, experience, and expertise required to meet the goals of our drivers and customers.

JJT strives to provide a fun and fast‑paced environment with opportunities for growth for our employees.

The Logistics Coordinator position is responsible for supporting office operations by taking calls from drivers, customers, and/or carriers for efficient freight transportation and delivery. These duties include accepting freight orders and arranging pickup and delivery, negotiating freight rates, and maintaining customer satisfaction through proactive communication. The position oversees shipments from start to finish.

• Answer phone calls from driver, customers, and/or carriers.
• Accept and analyze loads and determine a plan to maximize profit.
• Maintain a high rate for on‑time service and profit margin average.
• Figure rates to pay, and enter broker notes for dispatcher.
• Take over issues reported by dispatcher—late trucks, breakdowns, etc.
• Communicate proactively with call centers, customers, shippers, and receivers via phone/email.
• Ensure customer‑specific requirements are met within time frames outlined in customer notes.
• Cover co‑worker’s desk when absent.
• Post and work customer shipments.
• Update customer portals.
• Responsible for growth of managed accounts.
• Accept guidance and direction from Account Managers and Team Leads.

• High school diploma required, some college experience but not necessary.
• Previous transportation experience.
• Strong communication skills using phone and email.
• Basic knowledge of computers.
• Negotiation and problem‑solving skills.
• Occasional travel time may be required.

Pay $48k - $58k annually

• Health Insurance
• Dental Insurance
• Life Insurance
• Supplemental Insurance
• Competitive 401k
• Paid Time Off
• Holiday Pay
• Weekly Pay