Driver Licensing Examiner Job Omaha area,Nebraska USA,Transportation

Driver Licensing Examiner

Responsible for administering driver licensing examinations and determining applicant eligibility for driver's licenses, permits, and identification cards. The examiner verifies identity, citizenship, residency, and other required documentation; conducts automobile, motorcycle, and commercial driver license (CDL) testing; evaluates driving performance and compliance with state and federal requirements; processes licensing transactions; provides customer service and information to the public; maintains accurate records; and assists with office operations, fraud detection, and regulatory compliance.

Responsibilities

Conduct driver license examinations, including automobile, motorcycle, and CDL knowledge, skills, and road tests; evaluate applicant performance and determine eligibility.

Verify identity, citizenship, residency, and immigration documents; review records and utilize fraud detection tools to ensure authenticity and compliance with federal and state requirements.

Process driver licenses, permits, and identification cards; enter and maintain records in motor vehicle databases; ensure accuracy and confidentiality of information.

Provide customer service by explaining licensing requirements, testing procedures, driving privileges, restrictions, appeals processes, and agency policies to applicants and the public.

Perform office operations including cash handling, inventory control, equipment troubleshooting, opening and closing procedures, facility readiness, and coordination with support staff and vendors.

Other duties as assigned and within the scope of the classification.

Qualifications

Minimum:
Experience working with the public in a customer service capacity or working with motor vehicle laws.
Preferred:
Experience providing customer service in a public-facing environment; experience handling cash transactions and maintaining accurate records; familiarity with state motor vehicle laws, licensing procedures, or regulatory requirements; experience reviewing documents for accuracy and completeness; proficiency with computer systems and data entry; experience working in a fast-paced office environment; bilingual communication skills; ability to remain calm and professional with diverse customers in challenging situations.
A clean driving record and experience operating a variety of motor vehicles.
Valid driver's license and acceptable driving record.
Will complete agency-provided training, including Driver License Examiner certification, fraud detection training, and defensive driving coursework.
Ability to maintain confidentiality of sensitive information, work independently and collaboratively, and occasionally travel between testing locations.

Benefits

13 paid holidays.
Vacation and sick leave accrue immediately.
Military leave.
156% state-matched retirement.
Tuition reimbursement.
Employee assistance program.
79% employer paid health insurance plans.
Dental and vision insurance plans.
Employer-paid $20,000 life insurance policy.
Public Service Loan Forgiveness Program (PSLF) through the Federal government.
Career advancement opportunities.

Equal Opportunity Statement

The State of Nebraska values teammates and maintains a supportive environment that promotes diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex, age, national origin, disability, marital status or genetics. We seek talented individuals to join our team in careers that make a difference in the lives of Nebraskans.

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