Distribution Center Specialist – Receiving

Position Title

Distribution Center Specialist – Receiving

Distribution Center Manager

Non-Exempt, Full-Time

Food Bank for the Heartland has connected our communities with food, resources, and hope since 1981. The fight against hunger is our ongoing, collaborative effort. We work with individuals, organizations, food manufacturers and distributors, grocery stores, the USDA, and Feeding America to procure food and purchase food to supplement donations. Through the collective power of our leadership, employees, partners, volunteers, and donors, we can reach more communities, serve more people, and address food insecurity more directly and effectively.

As new needs arise, we are ready.

Every service we provide, program we offer, and decision we make is rooted in our core Mission, Vision, and Values.

The Distribution Center Specialist – Receiving will support the mission of Food Bank for the Heartland (FBFH) to reduce food insecurity by applying and executing the operational aspects of food inventory control, order receiving, and warehousing. This role will require cooperation between multiple departments. In addition, this role is accountable for achieving operational results by supporting departmental strategies and specific objectives in alignment with FBFH’s strategic plan.

• Assist in receiving all incoming products from, but not limited to, semi-trailers, food drives, donations, and donor pick-ups. Ensure all products are documented, tagged, and placed in a proper location.
• Greet, load, and complete all necessary paperwork for agency pickups.
• Assist in management of outbound inventory accuracy to ensure orders are complete, and warehouse pick locations remain accurate. Report inaccurate counts to the supervisor. Support any plans of action to correct inaccurate counts.
• Accurately complete all paperwork associated with daily tasks, including but not limited to receiving BOL and inventory management.
• Assure the safety of all food products through the safe storage and handling of all products.
• Assure food quality through the appropriate handling of all products as communicated through FBFH procedures and/or the Distribution Center Manager.
• Abide by all safety rules, regulations, and procedures. Report incidents or safety hazards to the supervisor as soon as possible. Report any equipment maintenance or repair needs to the Distribution Center Manager.
• Maintain the cleanliness of all aspects of the warehouse. Clean areas daily, removing debris and ensuring all trash is removed. Immediately clean up any spills or slip hazards.
• Participate in cross-training across operational lanes to support outbound order fulfillment during peak volumes or staffing gaps.
• Other duties as assigned.

• Commitment to the FBFH mission and values.
• Computer and technology skills around Microsoft Office and general technology.
• Effective interpersonal and communication skills.
• Ability to consistently commit to trustworthiness, dependability, and reliability.
• Ability to establish credibility, trust, and partnership at all levels in the organization.
• Ability to withstand working in various elements.
• Ability to lift 50lbs.

• Warehouse experience desired.
• High School Graduate or GED preferred.
• Lived experience with the impacts of systemic racism or marginalization is a plus.
• Prior experience with forklift and pallet walker is a plus. (FBFH with certification regardless)

Everyone at Food Bank for the Heartland, from our administrative staff and warehouse employees to our team members working in partnership in the various community locations, shares a common vision: to help eliminate hunger in our service area—one initiative, program, and thoughtful decision at a time. Our culture is committed to welcoming you to our table, supporting your passion and drive, and focusing on diversity, growth, and community involvement.

This role is vital to the Food Bank for the Heartland’s Community Impact team and is directly supported by our Distribution Center Manager.

Food Bank for the Heartland is an…