Assistant Manager - Food and Beverage Warehouse

Job Details

• Job Location:
  
  Omaha Zoo
  - Omaha, NE 68107
• Position Type:
  Full Time
• Job Category:
  Restaurant
  - Food Service
• Title:
  
  Assistant Manager
  - Food and Beverage Warehouse
• FLSA Status:
  Non-exempt
• Classification:
  Full-time
• Hours:
  
  40 hours/week (including weekends, holidays, and evening hours as needed)
• Pay Rate:
  Range starts at $20.49/hour

At Omaha's Henry Doorly Zoo & Aquarium, exceptional guest experiences depend on strong operations both in front of and behind the scenes. The Warehouse Assistant Manager is responsible for leading the warehouse and inventory operations that ensure restaurants, cafés, concession stands, catering operations, and special events have the products, supplies, and equipment necessary to serve guests safely, efficiently, and consistently.

This hands-on management position oversees day-to-day Food and Beverage warehouse operations, including receiving, inventory control, storage, product distribution, purchasing and replenishment support, inventory reconciliation, and leadership of warehouse employees. The Assistant Manager is accountable for maintaining accurate inventory, organized and safe storage environments, efficient product movement, and reliable operational support throughout Food and Beverage.

Working closely with the Director of Food and Beverage and operational leaders, this position anticipates product needs, identifies inventory and distribution trends, resolves operational challenges, and continually evaluates processes for opportunities to improve efficiency, accuracy, cost control, and service.

This role approaches warehouse operations with an internal service mindset, recognizing that timely communication, accurate fulfillment, and dependable product availability directly influence the ability of frontline teams to provide an exceptional guest experience.

The ideal candidate is an organized, accountable, and service-minded leader who demonstrates sound judgment, develops employees, uses operational information to make informed decisions, and proactively identifies solutions before operational challenges affect the guest.

This position reports directly to the Director of Food and Beverage.

• Support exceptional guest experiences by ensuring Food and Beverage locations have the products, supplies, and equipment necessary to remain fully stocked and guest-ready throughout the operating day.
• Provide responsive and reliable internal service to Food and Beverage leaders and operating locations, recognizing that warehouse performance directly impacts frontline service.
• Partner with Food and Beverage leadership to anticipate attendance, event, seasonal, and operational needs and proactively adjust inventory and distribution priorities.
• Respond with urgency to product shortages, delivery issues, and changing operational needs to minimize disruption to guest service.
• Communicate product availability, substitutions, delays, and other operational concerns clearly and proactively with affected leaders.
• Maintain warehouse processes that support efficient operations, responsible financial stewardship, and consistent product quality.
• Identify opportunities to improve warehouse processes, internal service, product availability, and operational efficiency.
• Demonstrate the Zoo's values of Care, Joy, Impact, and Innovation through teamwork, accountability, problem-solving, and service to others.

• Oversee the receiving, unloading, inspection, and organization of incoming food, beverage, and operational supply deliveries.
• Verify product quantities, quality, and purchase order accuracy against packing slips, invoices, and…