Credit Services Coordinator

Credit Services Coordinator - La Crosse, WI Job Description

As a Call Services Coordinator, you will be responsible for providing support services to our non-cash customers and our store co-workers.

• Provide excellent customer service to all Credit Department customers by providing them a single point of contact within the department to report problems and concerns
• Make and receive phone calls related to customers issues involving all internal cards that Kwik Trip has to offer
• Process Kwik Card payments and adjustment to accounts
• Printing of cards and mailings
• Updating accounts and training new hires on various tasks

• Minimum of 1 year in a related industry
• Knowledge of AS400 and Microsoft Office Products
• Knowledge of accounting and credit card terms
• Ability to work well alone and as part of a team
• Strong interpersonal, written and oral communications skills
• Skill in operating a fax machine, copy machine, scanner, and calculator
• Ability to maintain confidential information
• Ability to support and meet department deadlines

Work Schedule:

Monday through Friday available till 7:00pm and on Saturdays from 8:00 am until 3:00 pm. Full Time: 40 hours a week Part Time: 20-25 hours a week