Business Systems Analyst

About Dynamic Lifecycle Innovations

(Two Openings: Enterprise Applications & ITAD Applications)

At Dynamic Lifecycle Innovations, we give electronics their next best life while protecting our planet and our customers' interests. As a Certified Great Place to Work® since 2017, we've built a team culture that's rewarding, engaging, and FUN! But don’t just take our word for it—see what our Team Members have to say.

Work Location: Onsite; within our Onalaska, WI, or Hendersonville, TN facility

Compensation: $63,000 - $80,000 Annually

• Eligible for wage increases twice annually
• 3 weeks of paid vacation in year one and 4 weeks in year two
• 8 paid holidays
• Health benefits start the first of the month following start date
• 401(k) with company match
• Quarterly profit sharing

At Dynamic Lifecycle Innovations, we believe great performance comes from alignment across three areas:

Head – your natural behavioral drives and cognitive agility

Heart – your values, passions, and what drives you to make a meaningful impact

Briefcase – your experiences, skills, and results from past roles

You’ll start with the Predictive Index (PI) assessment (takes less than 20 minutes), then move through structured interviews, work samples, and meaningful culture-focused conversations.

As a Business Systems Analyst – Applications, you’ll own the health, stability, and continuous improvement of critical business systems ’ll serve as a trusted partner to business and operational leaders, ensuring technology platforms are reliable, scalable, and aligned to real-world needs.

You’ll balance day-to-day system support with forward-looking improvements, helping Dynamic operate efficiently today while preparing for what’s next.

This posting represents two open positions; each aligned to one of the following focus areas.

You’ll support enterprise-wide platforms that enable Finance, Sales, and corporate operations.

Key systems and responsibilities include:

• ERP, CRM, financial platforms, and enterprise reporting tools
• Cross-functional workflows and data consistency
• Requirements gathering, system enhancements, and governance
• Partnering with business stakeholders and application vendors
• Supporting reporting, analytics, and enterprise initiatives

You’ll support the production and operational systems that power our IT Asset Disposition (ITAD) operations.

Key systems and responsibilities include:

• ITAD and production applications (e.g., Blancco, Future Dial, Soft Thinks, Hydra, EPS, and custom tools)
• Real-time troubleshooting of operational and workflow issues
• Vendor coordination, escalations, and performance accountability
• Partnering closely with production leaders and front-line users
• Ensuring technology enables throughput, accuracy, and compliance

• Own assigned applications from day-to-day support through continuous improvement
• Serve as a primary point of contact for system issues, configuration, and enhancements
• Manage and prioritize requests through a ticket-based intake process
• Gather, document, and translate business or operational requirements into solutions
• Support testing, deployment, and adoption of system changes
• Maintain documentation, workflows, and support materials
• Collaborate with Technology, vendors, and business partners to deliver reliable outcomes

• Associate degree in computer science, management information systems, or a business-related field (Additional relevant experience will be considered in lieu of formal education)
• 1–3 years of experience supporting business, operational, or enterprise applications
• Experience working with application life cycles, troubleshooting, and user support
• Preferred (Enterprise): ERP, CRM, financial systems, analytics, or Power BI exposure
• Preferred (ITAD):
  Production, logistics, manufacturing, ITAD, or regulated environments

• Strong problem-solving and analytical skills
• Ability to translate complex needs into clear, actionable requirements
• Comfortable working across technical and non-technical audiences
• Experience managing priorities in a support…