Customer Success Manager - HubSpot

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This range is provided by Driftless Agency
- Sales and Marketing Operations with Hub Spot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$70,000.00/yr - $/yr

About Driftless Agency

Driftless Agency is a boutique Hub Spot consulting firm based in La Crosse, WI, focused on helping B2B companies improve their marketing, sales, and service operations through Hub Spot. We’re known for our practical approach, deep technical knowledge, and strong client partnerships. As we grow, we are looking for team members who are excited to make a real impact — not just execute tasks.

We’re hiring a Customer Success Manager to manage a portfolio of clients and ensure they get the most value from their Hub Spot investment. In this role, you’ll be the bridge between our clients and our internal team — setting expectations, prioritizing tasks, and stepping in to complete Hub Spot work when needed.

This role is ideal for someone who enjoys both client relationship management and hands-on Hub Spot work. You’ll be based out of our downtown La Crosse office, collaborating closely with a small, expert team.

• Serve as the primary point of contact for a portfolio of Hub Spot clients

• Manage and prioritize client requests, timelines, and internal tasks

• Lead regular client meetings to review progress, align on goals, and manage expectations

• Implement light Hub Spot work such as workflows, pipeline updates, reports, and property creation

• Coordinate with technical specialists when advanced builds or integrations are needed

• Identify opportunities for account growth and expansion

• Proactively flag risks and remove roadblocks for client success

• Maintain detailed notes and updates in our project management system

• 2+ years experience in a Customer Success, Account Management, Project Management, or Hub Spot Admin role

• Solid understanding of Hub Spot’s CRM, Sales Hub, Service Hub, and Marketing Hub tools

• Ability to manage multiple client accounts and prioritize competing demands

• Strong communication skills — both written and verbal

• Comfortable doing basic Hub Spot implementation work independently

• Organized, proactive, and able to work with minimal oversight

• Hub Spot certifications are a plus (especially Client Management, Inbound, or Hub Spot Admin)

• Competitive salary and PTO

• Downtown La Crosse office with in-person collaboration

• Direct mentorship from an experienced Hub Spot consultant

• Career growth opportunities as the agency scales

• A positive team environment with a focus on quality work

How to Apply:

Send your resume and a short note about why you’re a good fit to

Subject line: Customer Success Manager Application

• Seniority level
  
  Entry level

• Employment type
  
  Full-time
• Industries Business Consulting and Services

Referrals increase your chances of interviewing at Driftless Agency
- Sales and Marketing Operations with Hub Spot by 2x

Holmen, WI $44,000.00-$65,000.00 5 months ago

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